Search hotels in El Zaino

We enjoyed our stay at the hotel, pool was very nice with the sierra on the back. room was clean and spacious. Sound of the river was very relaxing. Food is very good and tasty, patacones were our favorites. Service just needs to be from good to great to make this the perfect hotel.

For those wanting to hike the Tayrona trail, this resort is close by the entrance of the park, and it is a blessing to have this place nearby after hours of walking in the heat. I had a deep tissue massage after my walk and it was divine. My room was beautiful and spacious. Breakfast here is delicious and very generous. Highly recommend.

Really nice jungle park. Definitely recommend. I liked that there is a bus from the entrance of the park to the trailhead (2 miles - it's 5,000 cop). There are also guys who sell popsicles on the trail to Cabo San Juan and they are delicious. Great views along the way, the hike is really cool but it is a bit of a trek. There are lots of bugs because it is the jungle, so bug spray was essential. But, all in all it's pretty worth it. I also really liked visiting the other side of the park - Playa Cristal was beautiful, but there were no buses. Needed to hire a mototaxi to get there. I hope that will be different in the future! I heard there are buses that go there. Can't wait to go back

First off, the hostel itself is incredible. It is extremely easy to access by bus from Santa Marta - we took the shuttle from the market downtown and we arrived at the El Zaino entrance within 40 minutes for 12 000 COP. From then it's a 350m walk to the hostel which is located above a few flights of stairs. The hostel is extremely clean and offers a panoramic view on the surrounding mountains. There is a pool and spa which are extremely well taken care of and the rooms are also very clean and spacious. While being well protected from the outsides at night, you get to fall asleep to the sounds of the insects and birds surrounding the hostel which was pretty cool. There is also a restaurant there where the employees cook fresh food for breakfast (free) and diner when your order. The food was amazing and cooked with love and at a cheaper price than at any other hostel we visited. Where the place shines above all however is the personnel and the customer service. Suzanna and Abraham are the only two people working there from our understanding and they make everything work perfectly. Both were very serviceable. Suzanna (I hope I am writing it correctly) went out of her way multiple times to make sure we had everything we needed and more. Not only does she offer 5 stars customer service, she cooks the food, works the reception, prepares the rooms, and offers massage services. From all the hostels / hotels we've visited while traveling, never have I written such a positive feedback on the property's staff and I mean every word of it. If you plan to visit Tayrona or the surrounding area, be sure to book your stay at this place.

We reserved two nights but couldn't make it for the first due to a family emergency. Despite explaining, they said there were no options. After a phone call, someone promised to find a solution, but no one remembers the conversation. The location is terrible, far from the nicer beaches in Tayrona. Overpriced food; 40 meters away, you can get better food and an amazing view for the same price. WiFi doesn't work properly, but surprisingly, 40 meters away, it works perfectly. If you seek cheap accommodation, welcome, but don't expect anything more.

The location in the park was second to none. The walks were excellent. The accommodation was lacking. We did a 12k walk to another beach which was lovely but I was informed there weren’t many other trails - that would be a shame if true.