Hotels in Worli, Mumbai

Stunning hotel, attention to detail is exceptional. Attentive, polite and super professional staff went above + beyond. Beautiful fresh flowers everywhere! Incredible art and design. Lovely pool area and spa, an oasis in the heart of Mumbai. Fantastic breakfast selection. Generous room size with huge windows overlooking city. Sincere thanks to the front of house team led by Angelina, the concierge, chef Paul, driver Saurev.

1. Overall Experience: My recent stay at the Four Seasons Hotel in Mumbai can be best described as spectacular. The sheer dedication and effort of the entire team ensured my experience was unparalleled, and I felt valued every moment of my stay. 2. Arrival Experience: I arrived late at night, unfortunately without my luggage due to it being held back at the airport in Germany. However, the warmth and genuine concern shown by Jai and Gauri at the reception was exceptional. I felt as if I was not entering a hotel but rather the home of close friends. 3. Service Efficiency: Understanding the importance of my business meeting the next day, the team went above and beyond. They made sure my shirt was immaculately cleaned and ironed, ensuring I was prepared and on time. To my surprise and appreciation, the service was complimentary, reflecting the hotel's commitment to guest satisfaction. 4. Personal Touches: One of the most heartwarming aspects of my stay were the handwritten notes I found in my room. These personal gestures from various team members created a connection that is rare to find in the hospitality industry. 5. Dining Experience: The culinary journey at the Four Seasons was nothing short of magnificent. From enjoying an unparalleled view at AER Skybar to the culinary delights at San:Qi, my palate was in heaven. The team at San:Qi deserves special mention. They made me feel like more than just a guest, greeting me by my first name from my second visit onwards, reinforcing the feeling of being amongst friends. 6. Final Thoughts: It's evident that the Four Seasons Hotel in Mumbai is doing many things right. When you have team members like Jai, Gauri, and countless others who show such dedication and passion for service, it is a testament to the hotel's commitment to excellence. I not only left as a satisfied customer but also as an ardent fan.

The staff were very helpful and welcoming.

Beautiful property and very friendly staff

Reception staff very polite and cooperativr must say mr Amir was excellent and need to be awarded

Amazing service and super nice rooms. Our group very welcome!

I loved this hostel and the people I met there. They are putting a lot of energy into comfort. They will always remain in my heart and thank you!

The rooms were neat and clean. All the amenities are good.

What a beautiful house, it’s like staying in a museum. Thank you James for your stories !

Location, space and cleanliness was brilliant