Five-Star Hotels in Zhangjiajie

We had an absolutely wonderful stay at this hotel and would highly recommend it to anyone looking for both comfort and a perfect location. The property is situated right next to the entrance of the Zhangjiajie park, which makes exploring incredibly convenient. At the same time, it is tucked away in a quiet, scenic area surrounded by breathtaking mountains. It feels like a true escape from the hustle and bustle of the city — peaceful, relaxing, and immersed in nature. Breakfasts deserve a special mention. They are not only delicious but also very generous in size — honestly, I could easily split them into two meals. Everything was fresh and nicely presented, which made mornings an absolute pleasure. The staff is another highlight of this hotel. Everyone we met was polite, welcoming, and ready to help with anything we needed. And I have to give a HUGE thank you to Winnie. She was our hero during the entire trip — patiently answering all our endless questions, helping us plan routes, and even staying available 24/7 when we needed advice. She even provided us with beautifully designed maps that were so clear and detailed, other travelers asked us where we had gotten them. With Winnie’s support, we never felt lost or uncomfortable for even a moment. The rooms were spacious, clean, and cozy, with everything you could possibly need for a comfortable stay. After a long day of exploring, it was a joy to return to such a calm and well-kept space. I also appreciated the little touches — from thoughtful amenities to the warm hospitality that made the hotel feel more personal than many larger, chain properties. If you’re looking for a place that combines excellent service, stunning surroundings, and true relaxation, this hotel is the perfect choice. I left with only the best impressions and would love to come back again.

Very close to the scenic area, beautiful view in the evening and quiet. You can enjoy the view from your room.

Staff were friendly and very helpful. They were able to answer our many questions and assist wherever possible (organising Zhangjiajie entrance tickets, ordering food delivery, booking airport transfers). Room was clean, spacious and the hotel had everything we needed. Located away from the main town but close to one of the less frequented scenic areas.

We arrived in China by train from Hong Kong. We came completely unprepared, without roaming, without Chinese yuan, without a hotel address in Chinese, without a route plan for the park. By some miracle, a local guy brought us from the train station to the hotel using GPS coordinates. At the hotel, we paid for our transfer, were treated to tea, bought tickets to the park, and were given a route plan. The staff didn't speak English, but we understood each other perfectly with the help of a translator. They helped us solve all our problems and plan our days in this area. They always found and brought us to the hotel by car, considering that we didn't have internet. In general, it was delightful! And the hotel itself was very comfortable. The view, cleanliness, style. Everything was superb!

The environment is very good, the scenery is beautiful, the room space is large, the lighting is good, the facilities are complete, the butler service is very good, the local specialty breakfast is also great, there is free parking, and travel is also very convenient. Highly recommended

We had a truly relaxing and wonderful holiday at this cozy and beautiful resort! It’s tucked away in a quiet area, yet conveniently close to the west gate of the national forest park. The staff were incredibly hospitable and kind. They offered us helpful tourist information, taxi services and assisted with our luggage. The ladies in the kitchen prepared authentic and delicious local dishes—some of which were made with fresh vegetables they picked straight from their own garden! One of the things we appreciated most was the resort’s location. It allows you to explore the park against the main tourist flow. Most visitors stay near the east, north, or south gates, and most tours begin from either the south or east. Staying near the west gate gave us a more peaceful and unique experience of Zhangjiajie. Highly recommended for anyone looking for comfort, great service, and a more tranquil way to enjoy the park!

My stay at Guan Yun Shan Ju was an absolutely unforgettable experience. Tucked away in the serene mountains, this lodge truly lives up to its name "Cloud-Gazing." Waking up to a sea of clouds right outside our window was nothing short of magical. The room was impeccably clean, spacious, and beautifully decorated with a tasteful blend of modern comfort and traditional charm. The wooden beams and soft lighting created a very cozy atmosphere. The hospitality of the staff was exceptional; they were incredibly warm and attentive, making us feel right at home. The food was another highlight! We enjoyed delicious, locally-sourced meals that were both fresh and flavorful. Sitting on the terrace, sipping tea, and watching the clouds roll by was the perfect way to unwind. It's an ideal retreat for anyone looking to disconnect from the city's hustle and bustle and reconnect with nature. I cannot recommend this place highly enough and will definitely be returning.

Wah, the location is super convenient, just walk to the forest park. The staff are really friendly, help us book tickets and plan route, no need to worry about anything. The pool is shiok after a whole day of walking, and the room very clean and comfy with nice view. Breakfast also not bad, got local options. Highly recommend for those who want a hassle-free trip. Definitely worth it!

Excellent hotel with superb location. The breakfast was quite good and the staff were most helpful, particularly with arranging tickets. Remarkable value for money. Would certainly return.