Sustainability certification

Xelena Hotel & Suites

–Great location - show map
+62 photos
Scored 8.7
Rated fabulous

Staff

9.0

You might be eligible for a Genius discount at Xelena Hotel & Suites. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Get the celebrity treatment with world-class service at Xelena Hotel & Suites

Xelena Hotel & Suites is located at Argentino Lake in El Calafate. Guests staying here can admire the landscape while unwinding in the Health Club, where a 70-square-meter swimming pool is also situated. Free WiFi, parking services and shuttle to downtown are provided. Each unit is fitted with a minibar, safe, and LCD TV. Guests can opt between rooms overlooking the lake or city. All of them features private bathroom facilities with free toiletries, a bathrobe and a hairdryer. Xelena Hotel & Suites also offers fitness and wellness facilities, including heated swimming pool next to a hot tub and a sauna. Massage treatments and spa sessions are available for an additional cost. In addition, dining options also feature in Mora Restaurant, the Pierrot Bistro and Huertas y Fuegos with wonderful views of the lake.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Spa and wellness centre
  • Restaurant
  • Fitness centre
  • Non-smoking rooms
  • Bar

Property highlights

  • Top location: Highly rated by recent guests (8.6)

  • Great Food: Meals here are highly recommended

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Gluten-free, American, Buffet

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
3 single beds
or
1 single bed
and
1 double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
Hoteles mas Verdes
Hoteles mas Verdes

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Gianpaolo
Italy Italy
“The main problem was that the venue is 4 km from the center and the shuttle bus only travels in the afternoon. So if you want to go downtown you have a long walk”
Jane
United Kingdom United Kingdom
“Fantastic hotel and highly recommend. Beautiful views at the rear and peaceful location slightly out of town however they run a free shuttle bus all day/night into El Calafate town. (10 mins). Highly recommend - clean/comfy bed - ALL excellent!”
Dae
United Kingdom United Kingdom
“Location with direct view over the lake was perfect”
Tasnawat
Thailand Thailand
“We reserved the rooms with Lake View and we were not disappointed at all as the view from our windows was spectacular. Rooms were well equipped though the wash basin was a bit small. Breakfast was excellent with wide variety of food and view of...”
Caroline
France France
“Everything! It felt so luxury and cool at the same time”
Michael
Belgium Belgium
“Room was confortable and well furnished. The hotel is located in a quiet location in front of the lake at short walking distance from The center of el Calafate. A little expensive but all the hotels are in El Calafate.”
Ahmed
Kuwait Kuwait
“Hotel location was great, view from room was spectacular, area was quite weather was nice”
Marina
United Kingdom United Kingdom
“Great breakfast buffet with fantastic views, wonderful views from our room, very helpful staff. Very useful shuttle bus to and from downtown.”
Laura
Switzerland Switzerland
“We loved the Spa, the views of the lake, the location, the restaurant and the rooms. Really nice place to have as a base to explore El Calafate and around”
John
United Kingdom United Kingdom
“The staff were brilliant . The reception staff on more than one occasion when out of their way to help us ,they were friendly and efficient and a credit to the hotel . Same with the bar staff and restaurant staff . And a Special mention to...”

Hotel surroundings

Restaurants

1 restaurant on site
Mora
  • Cuisine
    Argentinian
  • Open for
    Dinner
  • Ambiance
    Family friendly • Traditional
  • Dietary options
    Vegetarian • Vegan • Gluten-free

House rules

Xelena Hotel & Suites takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaCash

The fine print

Need-to-know information for guests at this property

This accommodation is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports (CUIT: 30709626007)

Please note that for New year's eve the dinner is included in the rate.

Access to the spa/wellness centre is for exclusive use of the guests staying at the hotel. Once the check-out was made it is not possible to use the spa facility.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of US$300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.