Mercure Melbourne Caroline Springs

–Great location - show map
+109 photos
Scored 8.3
Rated very good

Staff

8.9
  • Swimming pool
  • Washing machine
  • WiFi available in all areas
  • Balcony
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Cheapest option at this property for 2 adults, 1 child

1 × Standard King Room with King Bed
Price for:
Max adults: 2 <br> Max children: 1
Beds: 1 single bed , 1 sofa bed
Free cot available on request
Free stay for your child
Partially refundable
Pay online
Breakfast US$16 (optional)
We have 7 left
US$121 per night
Price US$364
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!

About this property

Overlooking Lake Caroline, Mercure Melbourne Caroline Springs offers rooms with a private balcony and flat-screen TV, just 25 minutes' drive from Melbourne International Airport. Guests enjoy a swimming pool, a hot tub and a fitness centre. All air-conditioned rooms include a work desk, minibar and tea and coffee making facilities. All guests receive free covered parking. You can have a meal at the cafe or bistro which features a terrace offering lake views. The Sports Bar serves a range of local and international beer and offers pool tables and flat-screen TVs. Function and event spaces are also available. Mercure Melbourne Caroline Springs is 30 minutes’ drive from central Melbourne, 10 km from Sunshine Hospital and a short drive from the Keilor, Sunshine, Truganina and Derrimut industrial and business parks.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Non-smoking rooms
  • Fitness centre
  • Room service
  • Spa and wellness centre
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
  • Free cot available on request
Mercure
Hotel chain/brand
Mercure

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.9)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

  • Top pick by families with children

  • Free private parking available at the hotel

Availability

Prices converted to USD
—
 ! 

Please select one or more options you want to book

All available rooms

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Recommended for 2 adults, 1 child

1 × Standard King Room with King Bed
Price for:
Max adults: 2 <br> Max children: 1
Beds: 1 single bed , 1 sofa bed
Free cot available on request
Free stay for your child
Partially refundable
Pay online
Breakfast US$16 (optional)
We have 7 left
US$121 per night
Price US$364
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!
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Something went wrong. Please try again later.
End of dialog content
+ Superior King Room
  • Partially refundable
  • Pay online
Breakfast US$16
  • 1 extra-large double bed
US$381 for 3 nights
Reserve
  • You won't be charged yet

Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

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Select rooms
Standard King Room with King Bed
Recommended for 2 adults, 1 child
  • 1 single bed and
  • 1 sofa bed
Free cot available on request
269 feet²
Balcony
Air conditioning
Ensuite bathroom
Flat-screen TV
  • Free toiletries
  • Shower
  • Safety deposit box
  • Toilet
  • Towels
  • Linen
  • Desk
  • Seating Area
  • Private entrance
  • TV
  • Telephone
  • Ironing facilities
  • Tea/Coffee maker
  • Iron
  • Interconnected room(s) available
  • Heating
  • Hairdryer
  • Wake up service/Alarm clock
  • Carpeted
  • Electric kettle
  • Outdoor furniture
  • Cable channels
  • Wake-up service
  • Alarm clock
  • Laptop safe
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Entire unit wheelchair accessible
Max adults: 2 <br> Max children: 1
US$121 per night
Price US$364
Excluded: 10 % VAT
  • Partially refundable
  • Pay online
  • •
    We have 7 left
  • Free stay for your child
Superior King Room
  • 1 extra-large double bed
Free cot available on request
323 feet²
Balcony
Air conditioning
Ensuite bathroom
Flat-screen TV
Max adults: 2 <br> Max children: 1
US$127 per night
Price US$381
Excluded: 10 % VAT
  • Partially refundable
  • Pay online
  • •
    We have 7 left
  • Free stay for your child
  • You won't be charged yet

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Lesieli
    Australia Australia
    “Friendly staffs, food lovely, and close to the shopping centre.”
  • Jane
    Australia Australia
    “Excellent outside surroundings children park pond outside the dining area large room upstairs area next-door to the spa pools so much to see Shopping Centres directly across from hotel all stores within the shopping centre Breakfast great menu...”
  • Michelle
    Australia Australia
    “Spacious room Good facilities Close to shopping centre”
  • Erika
    Philippines Philippines
    “The staff, Abram, was very accommodating, hospitable, respectful & has excellent customer service skills.”
  • Gold
    United Kingdom United Kingdom
    “The food the room ( so spacious)the bed was so co.fortable”
  • Alan
    Australia Australia
    “location is nice. Makes a good change from staying downtown and the rooms are so much bigger than downtown. Bathrooms excellent.”
  • Joanne
    Australia Australia
    “Very clean, comfortable and close to facilities and shopping, free parking. Great restaurant and staff.”
  • Timote
    New Zealand New Zealand
    “Easy check in n check out, restaurant/bar was nice and convenient”
  • Cam
    Australia Australia
    “This place has everything you want very well designed.”
  • Loki
    Australia Australia
    “It is right across the shops and on the edge of the pond.”

Hotel surroundings

Restaurants

2 restaurants on site
  • Westwaters Cafe
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • Westwaters a la carte Bistro
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern

House rules

Mercure Melbourne Caroline Springs takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of AUD 250 is required on arrival. That's about US$162. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2 years
Cot upon request
Free
Extra bed upon request
AUD 40 per child, per night
3+ years
Extra bed upon request
AUD 40 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBEftposCash

The fine print

Need-to-know information for guests at this property

Please note, there is a 1.0% credit card surcharge when using a credit card.

Please note that Mercure Melbourne Caroline Springs requires an AUD 250 credit card pre-authorisation upon check in to cover any incidental charges.

Cash or debit cards are not acceptable forms of payment.

You must show a valid credit card and photo ID upon check in.

This credit card must be in the same name as the guest's name on the booking confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of AUD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.