Situated on 11 acres of lush tropical gardens, The Mercure Townsville is a resort-style hotel on the shores of The Lakes. It offers the largest free-form swimming pool in Townsville, a spa pool, a children’s pool and tennis courts. The property is 4km from central Townsville and 2km from Townsville Airport.
The hotel's 162 Queenslander-style rooms are spacious, comfortable and offer a range of modern amenities. Each room features a TV and an en suite bathroom. Some rooms also offer a private balcony. All accommodation includes free onsite parking.
Mercure Townsville is ideally located for visits to the Great Barrier Reef and Magnetic Island, with the the tour desk offering day trip bookings.
Couples particularly like the location — they rated it 8.5 for a two-person trip.
This property has 1 third-party sustainability certification.
Ecotourism Australia Sustainable Tourism Certification
Guest reviews
Categories:
Staff
8.9
Facilities
8.2
Cleanliness
8.2
Comfort
8.2
Value for money
7.7
Location
8.6
Free WiFi
7.9
Select topics to read reviews:
Guests who stayed here loved
T
Therese
Australia
“Rooms were very clean and the location was perfect”
D
Dennis
Australia
“Not our first stay, central, quiet, good facilities.”
Anthea
Australia
“Very comfortable beds, excellent bathroom, very nicely renovated rooms”
Mark
Australia
“The pool area and bar were excellent before it got too busy. Then it was hard to get served a drink.”
Narelle
Australia
“Everything very clean & well presented. TV, air conditioner worked great. Bed was comfy
Would recommend it to everyone”
K
Kerri
Australia
“Room was comfortable although a little difficult getting around the bathroom door to the toilet. Aircon was effective but old and made odd noises all night. Carpets needed cleaning as stuck to my feet. Well equipped rooms with phone charger...”
B
Bronte
Australia
“Loved everything about our stay. The cabins are lovely with beautiful views of the water. Clean and serviced every day. We will be back again.”
Helen
Australia
“Location was good
The grounds were well kept and lots of parking.”
Kellie
Australia
“We love the pool, and the staff were all wonderful.”
Mark
United Kingdom
“The stay was exactly what we required . A pleasant nights rest after returning from Solomon Islands. We had a vehicle that was stored close by that couldn't be picked up over the weekend so we stayed overnight at Mecure prior to a short walk in...”
Hotel surroundings
Restaurants
1 restaurant on site
Celsius Restaurant
Cuisine
Australian
Ambiance
Family friendly • Modern
House rules
Mercure Townsville takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
Children 16 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Please note, there is a 1.4% credit card surcharge when using a credit card.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
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