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About this property

Oaks Townsville Gateway Suites is located on the waterfront and conveniently close to the CBD fringe. Oaks Townsville Gateway Suites provides a fully-equipped gym along with spa. It also has a swimming pool with views over the river and city. Offering the very best in luxury and location, the property's spacious, modern and luxurious apartments with spectacular river or hinterland views are sure to impress. There are a range of restaurants within a 5-minute walk, including Outback Jacks Bar & Grill and Jame Corner. Ribs and Rumps offers charge back facilities. Dear Guest, Thank you for choosing to stay with us at Oaks Townsville Gateway Suites. Townsville City Council are currently performing roadworks which causes detour to the hotel lobby and car park. Kindly follow the detour towards McIlwraith St, turn left into Plume St, then left into Palmer St and Right into Dibbs Street. This temporary road closure is estimated till 26th July 2024. We apologise for any inconvenience.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Oaks Hotels & Resorts
Hotel chain/brand
Oaks Hotels & Resorts

Property highlights

    • Perfect for a 3-night stay!

    • Top location: Highly rated by recent guests (9.4)

    • Top pick by families with children

    • Free private parking available on-site

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Prices converted to USD
We have no availability here between Tue 23 Sept 2025 and Fri 26 Sept 2025

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Accommodation Type
Number of guests
Price
1 extra-large double bed
Not available on our site for your dates
1 extra-large double bed
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Bedroom 1
2 single beds
Bedroom 2
1 extra-large double bed
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Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
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Not available on our site for your dates
1 extra-large double bed
Not available on our site for your dates
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
1 large double bed
Not available on our site for your dates
1 extra-large double bed
Not available on our site for your dates
Not available on our site for your dates
1 extra-large double bed
or
2 single beds
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1 extra-large double bed
or
2 single beds
Not available on our site for your dates
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

  • Tamara
    Australia Australia
    Large rooms. Lots of space. Perfect location. Clean and tidy rooms.
  • Kerrie-ann
    Australia Australia
    Beautiful, clean and very central little apartment. Our host was amazing, she not only met us on arrival and departure but organised a taxi for us and didn’t leave until we were on our way to the airport. She also gave us plenty of information...
  • Alysia-jane
    Australia Australia
    Absolutely loved our free upgrade into a spa apartment with views of the river. The room was clean, comfortable & well thought out great space with a little breakfast nook at the end of the kitchen. Friendly accommodating hotel staff and we...
  • Edward
    Australia Australia
    Rooms, location, cleanliness, accessibility, comfort.
  • Mr
    Australia Australia
    Place was great! Very clean and modern. We got a room upgrade so not sure which room I'm reviewing exactly, but whatever it's called, it was superb! Would definitely stay in that room again!
  • Emmily
    Australia Australia
    Good location and room had everything we needed. Comfy bed!!
  • Terry
    Australia Australia
    The room had everything which I didn’t expect, it was clean and comfortable
  • Tenille
    Australia Australia
    Everything- the layout of the property and the view from the balcony.
  • Tenille
    Australia Australia
    The location of the property, how spacious the apartment was & the view of Townsville on the balcony.
  • Teresa
    Australia Australia
    Great view, big room, very spacious, comfortable bed

Host Information

Company review score: 8.9Based on 166,170 reviews from 69 properties
69 managed properties

Property information

Located on Townsville’s sought after Palmer Street amongst an array of popular dining establishments, Oaks Gateway on Palmer offers the perfect base from which to explore all this popular North Queensland town has to offer.

Language spoken

English

Property surroundings

House rules

Oaks Townsville Gateway Suites takes special requests - add in the next step!
Check-in
From 14:00 to 21:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about US$65. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
AUD 59 per child, per night
Cot upon request
AUD 20 per child, per night
3+ years
Extra bed upon request
AUD 59 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubEftposUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Oaks Townsville Gateway Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.