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About this property

Comfortable Accommodations: The Metropolitan Hotel in Mackay offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a tea and coffee maker, refrigerator, work desk, microwave, shower, TV, electric kettle, wardrobe, and toaster. Dining and Leisure: Guests can enjoy Australian cuisine at the on-site restaurant, which serves lunch and dinner with vegetarian and vegan options. The bar provides a relaxing atmosphere for evening drinks. Free WiFi is available throughout the property. Convenient Location: Located 1.9 mi from Mackay Airport and less than 0.6 mi from Mackay Entertainment & Convention Center, the hotel is close to Town Beach (1.9 mi), BB Print Stadium Mackay (1.9 mi), Mackay Marina (4.3 mi), and Port of Mackay (4.3 mi). Free on-site private parking is provided. Guest Satisfaction: Highly rated for room cleanliness, family rooms, and attentive staff, the hotel ensures a pleasant stay for all visitors.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.6)

Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 twin bed
and
1 queen bed
1 twin bed
and
1 sofa bed
and
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Angel
    Australia Australia
    provide free bottle water. nice and good value meals in the hotel. friendly staff
  • Ken
    Australia Australia
    Great food in the pub downstairs. No noise in the room from the bar below
  • James
    Australia Australia
    Great comfortable and clean space. Perfectly located. Friendly and helpful staff. Certainly recommend this place.
  • Michele
    Australia Australia
    Convenient location, nice staff, good price, clean room. The food downstairs was pretty good. Also, I couldn't hear a thing from the pub downstairs.
  • Michael
    Australia Australia
    The room was spacious was like staying at home, beds were comfy and had all amenities
  • Tintinara
    Australia Australia
    I liked the fact you could check in after hours at the TAB.
  • Julie
    Australia Australia
    The room was huuuge, and great value for money. It was also freshly refurbished with a kitchenette with everything you need
  • Dylan
    Australia Australia
    Staff were awesome and checking in and out was a breeze. Rooms were actually very quiet, clean and well maintained
  • Helen
    Australia Australia
    Was adequate for a one night stay passing through. Nicely renovated ensuite.
  • Fineshia
    Australia Australia
    Great location, quiet and clean rooms, perfect for an overnight stay for a single person.

Hotel area info

Restaurants

1 Restaurant On Site
  • Bistro
    • Cuisine
      Australian
    • Open for
      Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan

House rules

The Metropolitan Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardEftposCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Metropolitan Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.