You may cancel free of charge until 16:00 one day before arrival. If you cancel after 16:00 one day before arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
Don't worry — pressing this button won't charge you anything!
About this property
This eco-friendly hotel features a fitness centre and seasonal outdoor pool. Free WiFi and on-site parking are available at no extra cost.
Each room offers a flat-screen TV, refrigerator, coffee machine and en suite bathroom. Select rooms also include a microwave and Smart TV.
Guests can enjoy breakfast, lunch and dinner at the on-site restaurant.
Best Western Plus Ottawa City Centre has a 24-hour front desk and meeting facilities.
This hotel is only 4 km from Carleton University campus and 7.3 km from Parliament Hill. Carlingwood Shopping Centre is 3.4 km away.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Continental, Vegetarian, Vegan, Gluten-free, American
Free parking available at the hotel
Availability
Prices converted to USD
!
Please select one or more options you want to book
All available rooms
Limited supply in Ottawa for your dates:
2 three-star hotels like this are already unavailable on our site
Sustainability
This property has 1 third-party sustainability certification.
Green Key Global Eco-Rating
Guest reviews
Categories:
Staff
8.7
Facilities
8.1
Cleanliness
8.6
Comfort
8.5
Value for money
7.8
Location
8.3
Select topics to read reviews:
Guests who stayed here loved
Y
Yanhua
China
“We stayed for a night on the second floor, free parking, two Queen sized beds and a bathtub. It was cllean and comfy.”
Anjani
Canada
“Clean and pleasant stay. Good location, ideal for families.”
Cynthia
Canada
“Great job by staff with each step including pre and post stay. They were friendly, they went out of their way to provide amazing service and very professional.
I will def be returning to that location.”
Wang
Canada
“the room is very quiet and bed is comfortable. Compared the one I liked in Kingston, I like this hotel. And would recommend it to others.”
P
Pewatooalook
Canada
“Clean room, nice location, friendly staff. Short week being there”
G
Gail
Canada
“The front desk lady ((sorry cannot remember her name) was amazing and went above and beyond to ensure I was well taken care of. I travelled to Ottawa as my mother (90 years old) was about to pass away - needless to say I was t in the best frame...”
J
Jia
Canada
“I was not aware Sunday breakfast starts at 8am, but we have to leave at 8:25 for my son's soccer game. The staff let us in earlier and took our orders before the business hour, so that breakfast can be served right after the cefateria opens....”
J
Jason
Canada
“The hotel was clean and fresh, had a welcoming presence when you first walk in.. the staff was so friendly and polite and made sure that my stay at the hotel was a pleasant one and it truly was… definitely coming back again.”
C
Corrine
Canada
“Professional, helpful, friendly staff (wonderful check-in with Sherry and very helpful front desk ongoing support). Very clean room (thanks Emily), comfy beds. Ate in restaurant once...excellent comfort food, very reasonably priced, great service....”
Gail
Canada
“The closeness to the appointment we had in the city, not the first time we stayed here. It's ideally located. Every Hotel should have a Sherry at the front desk!”
Hotel surroundings
Restaurants
1 restaurant on site
Cafe 1274
Cuisine
American
Open for
Breakfast • Lunch • Dinner
Ambiance
Family friendly • Traditional
Dietary options
Gluten-free • Dairy-free
Facilities of Best Western Plus Ottawa City Centre
Great facilities! Review score, 8.1
Most popular facilities
Outdoor swimming pool(Temporarily closed)
Non-smoking rooms
Fitness centre
Room service
Facilities for disabled guests
Restaurant
Tea/coffee maker in all rooms
Bar
House rules
Best Western Plus Ottawa City Centre takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of CAD 100 is required on arrival. That's about US$71. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 19
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Pre-paid credit cards, cash and debit cards are not accepted as a valid form of payment at check-in. A bank issued credit card is required at check-in.
Please note: Any room/rate with "breakfast included" includes breakfast for each paying adult, and 1 child per paying adult aged 11 and younger.
There is no capacity for extra beds (cots, rollaways) in the rooms.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Best Western Plus Ottawa City Centre in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Restaurant is closed from Tue 28 Oct 2025 until Mon 10 Nov 2025
Outdoor swimming pool is closed from Thu 16 Oct 2025 until Tue 30 Jun 2026
A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
We have more than 70 million property reviews, and they're all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
China
Canada
