Sustainability certification

Hilton Vancouver Metrotown

–Great location - show map
+42 photos
Scored 8.2
Rated very good

Great location!

8.9
  • Pets allowed
  • Swimming pool
  • Free WiFi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

About this property

Featuring an outdoor pool and on-site restaurant, Hilton Vancouver Metrotown is located in Burnaby and offers meeting space. All contemporary guest rooms and suites offers floor-to-ceiling windows with views. A flat-screen cable TV, USB ports, and a work desk are provided. The private bathroom includes marble bath countertops, soaker bathtub, hair dryer, and free toiletries. Time and Place offers breakfast, lunch, happy hour and dinner. A fitness centre offers guests an elliptical machine, rowing machine, and treadmills. Deer Lake Park is 9 minutes' drive away. Vancouver city centre is 12 km from the property.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Parking on site
  • Free WiFi
  • Non-smoking rooms
  • Fitness centre
  • Facilities for disabled guests
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Hilton Hotels & Resorts
Hotel chain/brand
Hilton Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Buffet

  • Parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Living room
1 sofa bed
2 large double beds
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Living room
1 sofa bed
2 large double beds
1 extra-large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
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Sustainability

This property has 4 third-party sustainability certifications.
Green Key Global Eco-Rating
Green Key Global Eco-Rating
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Jane
Australia Australia
“Great location. Streets are so pretty. Beds are comfy”
Shannon
Canada Canada
“Breakfast was fantastic! The staff were incredibly friendly and efficient considering the business of the buffet and morning rush. Lunch was just as good.”
J
Philippines Philippines
“My stay at Hilton Vancouver Downtown was exceptional, thanks to the outstanding staff. While waiting in the lobby for check-in, John and Cindy from the concierge team made the process seamless and welcoming. John offered a tailored...”
Raymond
Canada Canada
“Connected to crystal mall and convenient handicap parking”
Sally
United Kingdom United Kingdom
“What did I like? The beds! THE BEDS!! So comfortable, soft, indulgent, cosy. Loved proximity to Sky Train, just a short walk And the Metropolis Mall, Starbucks, numerous eating places. Perfectly situated for a city visit, whilst not actually...”
Sally
United Kingdom United Kingdom
“Comfortable beds - Wow! so important too. Very clean.. Going restaurant and bar facility. Good happy hour. Perfect location close to sky train, mall and plenty of eating places.”
Zahra
Canada Canada
“We arrived at the hotel on Christmas Eve. On the morning of the 25th, when we opened the door of our room, we found Christmas stockings hanging outside. They were filled with chocolates and decorated with candles. It was a delightful surprise for...”
Tianna
Canada Canada
“Room was great Service was great Beds were great”
Wai
Hong Kong Hong Kong
“Breakfast is good just the sausages are a bit salty for us. The location is convenient.”
Alison
Canada Canada
“Every meal we had in the Hotel was excellent. Great location for shopping, catching the Sky Train. Staff very helpful.”

Hotel surroundings

Restaurants

1 restaurant on site
Time and Place
  • Cuisine
    American • Local
  • Open for
    Breakfast • Lunch • Dinner • Cocktail hour
  • Ambiance
    Family friendly • Traditional • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free

House rules

Hilton Vancouver Metrotown takes special requests - add in the next step!
Check-in
From 16:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CAD 400 is required on arrival. That's about US$285. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3+ years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBDiscover Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of CAD 400 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.