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About this property
Comfortable Accommodations: Otter Hotel in Banff offers 4-star comfort with air-conditioning, balconies, and private bathrooms. Each room includes a tea and coffee maker, refrigerator, and free toiletries. Exceptional Facilities: Guests can enjoy a fitness center, restaurant serving dinner, and free WiFi. Additional amenities include a hot tub, 24-hour front desk, electric vehicle charging station, bicycle parking, and luggage storage. Prime Location: Located 83 mi from Calgary International Airport, the hotel is near attractions such as Banff Park Museum (1.2 mi) and The Whyte Museum of the Canadian Rockies (1.2 mi). Mountain views enhance the stay.
Couples in particular like the location – they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Guest reviews
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Guests who stayed here loved
- Margaret
United States“Great facility with very good restaurant and rooftop hot tubs. New and clean. Very good service. Plenty of parking in large garage. Next to bus stop and the hotel gave us free bus passes. Beds were comfy and hotel room had a nice balcony to sit on.” - Jankuloski
Canada“Location was great as it wasn't in the core downtown and easy to walk to downtown. Plus we were offered bus tickets for our stay.” - Marie United States“We like the location. It’s close to downtown Banff.”
- Frank Canada“The room was clean and very comfortable. It was very nice to have a balcony. Parking was readily available. The outdoor hot pool area was excellent.”
- Nathan United States“Love the roof top hot tubs with an incredible view of Cascade Mountain. The room was lovely and had everything we needed. Parking is super easy if you have a car and the property being on the front end of town was great to not have to drive...”
- Malgorzata Canada“Great service from staff Good quality of products ( cosmetics , coffe , tea) Super clean facilities :sauna , pool area”
- Arianna United States“The staff were so friendly and helpful. They had so many extra amenities such as giving us free bus passes around the town, garage parking, and complimentary local coffee and tea that you could request daily and even fresh made cream. We loved the...”
- Cheryl United States“Beautiful, clean hotel with wonderful rooftop hot tubs, sauna and fire pits. Amazing staff from check in to restaurants to housekeeping. Early refresh of the rooms blew me away!!! Food was excellent.”
- Boarman United States“This place is beautiful, top to bottom. Staff goes above and beyond their guests. We will stay here again, without hesitation”
- Zachary United States“Great property, location, and especially night staff - Mohammed”
Hotel area info
Restaurants
- Good Folk
- Open forDinner
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
