Name: Mandarin Oriental Palace, Luzern
Address: Haldenstrasse 10, 6006 Luzern, Switzerland, Haldenstrasse 10, Canton of Lucerne, 6006, Switzerland
Rating: 9.3

Mandarin Oriental Palace, Luzern

–Excellent location - show map

+72 photos

Garden
Pets allowed
WiFi
Balcony
Bath
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safety deposit box

Get the celebrity treatment with world-class service at Mandarin Oriental Palace, Luzern

Elegant Accommodation: Mandarin Oriental Palace in Luzern offers a 5-star experience with spa facilities, a sauna, sun terrace, and a beautiful garden. Guests enjoy a restaurant serving French, Japanese, and Mediterranean cuisines, complemented by a bar. Comfortable Amenities: The hotel features private check-in and check-out, a fitness room, steam room, and a 24-hour front desk. Additional services include room service, a child-friendly buffet, and electric vehicle charging. Prime Location: Located 64 km from Zurich Airport, the hotel is near attractions such as Lido Luzern (1.8 km), Lion Monument (less than 1 km), and Chapel Bridge (13-minute walk). Surrounding activities include ice-skating and boating. Guest Satisfaction: Highly rated for its attentive staff and excellent service support, the hotel is praised for its convenient location and proximity to lakes.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Luzern, this hotel has an excellent location score of 9.7

Availability

Select dates to see this property's availability and prices

Room type	Number of guests
Superior Room 2 single beds and 1 extra-large double bed
Superior Lake View Room 2 single beds and 1 extra-large double bed
Superior Lake View Room with Balcony 2 single beds and 1 extra-large double bed
Superior Lake View Room with Terrace 2 single beds and 1 extra-large double bed
Deluxe Lake View Room 2 single beds and 1 extra-large double bed
Deluxe Lake View Room with Balcony 2 single beds and 1 extra-large double bed
Mandarin Room 2 single beds and 1 extra-large double bed
Lake View Junior Suite 1 extra-large double bed
Accessible - Lake View Junior Suite 2 single beds and 1 extra-large double bed
Lake View Junior Suite with Balcony 1 extra-large double bed
Lake View Junior Suite with Terrace 1 extra-large double bed
Lake View Suite 1 extra-large double bed
Lake View Suite with Balcony 1 extra-large double bed
Lake View Tower Suite Bedroom 1 extra-large double bed Living room 1 sofa bed
Lake View Suite with Terrace 1 extra-large double bed
Deluxe Lake View Room with Terrace 2 single beds and 1 extra-large double bed
Panoramic Junior Suite 1 extra-large double bed
Accessible - Superior Room 2 single beds and 1 extra-large double bed

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Guests who stayed here loved

Andrey222

Cyprus

“Very welcoming and helpful staff. I would especially like to mention the following hotel employees: Lawrence, Julietta, Fabio, Bogdan and Adi. Magnificent view from the room to the lake. The room is comfortable. An unforgettable magic experience...”

Sumee

Australia

“Beyond expectation customer service at front desk, housekeeping and concierge, the room was large and the staff were excellent.”

Stefan

Switzerland

“Very nice room, biggest bed I have ever seen :-), friendliness of staff (they really care), breakfast food quality was very nice, amazing view from the room, room can be made very dark for very good sleep, very quiet”

Sumaiya

United Arab Emirates

“One of the best hotels I’ve stayed it with the most efficient and hospitable staff . Anything required was immediately given and the staff went above and beyond to make our stay as comfortable and happy as possible . Would definitely go back and...”

Nosheen

United Kingdom

“The location, food and staff were all exceptional. It was lovely being able to walk around near Lake Lucerne every day. The train station was around 10-15 mins walk away. The staff were so helpful and friendly and ensured my birthday was one to...”

Patricia

Hong Kong

“Location and the staffs are so helpful and friendly”

Peter

United Kingdom

“Lovely location on the lake. Well appointed room and extremely large bed. Staff were very helpful especially the concierge. We didn’t try all the restaurants but the food was generally very good. We used the gym a couple of times as well as the...”

Kate

Australia

“Exceptional service and beautiful room. We received a box of chocolates on arrival. Turn down service was lovely and the hotel is close to the main centre. We were also surprised with free minibar!”

Andrew

United States

“The hotel is located right on the bank of Lake Lucerne with lovely views of the lake and surrounding mountains. The staff is incredibly attentive and immediately helpful. Breakfast is copious and of the highest quality.”

Carmen

Spain

“excellent service! I would like to highlight Tiago who is an excellent professional and one of the best concierge that I have met . He was fantastic with us!!”

Hotel surroundings

Restaurants

4 restaurants on site

MOzern

Open for
Breakfast • Lunch • Dinner

Quai 10

Cuisine
Mediterranean
Open for
Lunch • Dinner

Minamo

Cuisine
Japanese
Open for
Dinner

Colonnade

Cuisine
French
Open for
Dinner

House rules

Mandarin Oriental Palace, Luzern takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Check-out

Until 12:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years

Cot upon request

Free

12+ years

Extra bed upon request

CHF 190 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Accepted payment methods

Cash

The fine print

Need-to-know information for guests at this property

When booking more than 5 rooms, different policies and additional supplements may apply.

Mandarin Oriental Palace, Luzern

Get the celebrity treatment with world-class service at Mandarin Oriental Palace, Luzern