Sustainability certification

Mercure Santiago Centro

–Great location - show map
+53 photos
Scored 8
Rated very good

Staff

8.4
  • City view
  • Pets allowed
  • Swimming pool
  • Free WiFi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

About this property

Located in the heart of Santiago and just steps from the Santa Lucía Metro station, Mercure Santiago Centro combines comfort, style, and a privileged location. Facing the National Library and a short walk from Santa Lucía Hill, as well as being very close to La Moneda Palace and Plaza de Armas, it’s the ideal spot to experience the city from its historic center. Enjoy our outdoor pool during the summer or stay active in the gym, available year-round. Every morning, a varied breakfast with local and international flavors awaits you at our Amaranto restaurant, where you can also savor a culinary proposal inspired by contemporary Chilean cuisine. In the afternoon, relax on the Nimbus Lounge terrace—the perfect place to enjoy a cocktail or a glass of Chilean wine while taking in the city views. Our team will be delighted to offer personalized recommendations and the best tours so you can discover Santiago through the eyes of a local.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Parking on site
  • Free WiFi
  • Airport shuttle
  • Fitness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Bar
Mercure
Hotel chain/brand

Property highlights

Situated in the real heart of Santiago, this hotel has an excellent location score of 8.2

Breakfast info

Continental, Buffet

  • Parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 double bed
2 large double beds
1 large double bed
2 single beds
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Sustainability

This property has 1 third-party sustainability certification.
Sello S
Sello S

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

João
Portugal Portugal
“Location was top notch. Breakfast was good. Wi-Fi was good.”
Keryn
Australia Australia
“The rooms are spacious and bed comfortable however the location is a little rough if you’re someone who enjoys going out in the evenings. During the day you must also exercise caution of your belongings including holding tight to phone in your...”
Sergey
Cyprus Cyprus
“Excellent location on the center of Santiago walking distance from many attractions. Good for short stay.”
Rachel
New Zealand New Zealand
“The staff were fantastic, so accomodating and informative and friendly. First stop in South America and we felt very safe and welcome! Could not recommend more”
Rejane
Australia Australia
“The location is great. It's close to all the tourist places we wanted to go and close to the metro station.”
Loraine
Australia Australia
“Great location, good size comfortable rooms, slept very well. Breakfast was included for us and was good.”
Siddharth
India India
“Great location and friendly staff. Very close to all the attractions in the heart of Santiago including the nearest metro station.”
Jonathan
United Kingdom United Kingdom
“Perfect location for the walking tour that we took. It is a clean, modern hotel with all the amenities that one might expect.”
Mark
Australia Australia
“The hotel had very helpful staff. It was clean and the breakfast was excellent!”
Shannon
Australia Australia
“Quiet spacious room (we booked a suite), which conveniently had a separate living area and 2nd toilet away from the bedroom and other bathroom. Was high up with a fantastic view of the city. Traffic noise was well supressed. Everything worked...”

Hotel surroundings

Restaurants

1 restaurant on site
Amaranto
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free

House rules

Mercure Santiago Centro takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
13+ years
Extra bed upon request
CL$ 40,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Need-to-know information for guests at this property

Please note the property charges upon check-in and in Chilean Pesos. If paying in US Dollars, the exchange rate of the day will be applied.

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Parking is provided by an external company and we offer you a discount on it

Room service is available from 7:30h to 22:00h

Please note that property has following beakfast policy for children applying since the 1st of August:

- Children up to 3 years old do not pay breakfast

- Children between 4 and 11 years old pay half the value of breakfast

- Children from 12 years old pay the full value of breakfast.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Santiago Centro in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.