Sustainability certification

Novotel Puerto Montt

–Excellent location - show map
+25 photos
Scored 8.3
Rated very good

Excellent location!

9.5
  • Pets allowed
  • Free WiFi
  • Balcony
  • Free parking
  • Bath
  • Sauna
  • 24-hour front desk
  • Non-smoking rooms
  • Safety deposit box
  • Parking on site

About this property

Comfortable Accommodations: Novotel Puerto Montt in Puerto Montt offers 4-star comfort with balconies, private bathrooms, and free WiFi. Each room includes a sauna, work desk, and free toiletries. Modern Facilities: Guests can enjoy a fitness room, sauna, and free on-site parking. Additional amenities include a coffee shop, full-day security, and a 24-hour front desk. Convenient Location: Located 23 km from El Tepual Airport, the hotel is near attractions such as Lutheran Temple (3.4 km) and Pablo Fierro Museum (20 km). Nearby shops and scenic views are highly appreciated by guests.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free parking
  • Free WiFi
  • 24-hour front desk
  • Non-smoking rooms
  • Fitness centre
Novotel
Hotel chain/brand
Novotel

Property highlights

Top location: Highly rated by recent guests (9.5)

Breakfast info

Buffet

  • Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 double beds
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
Sello S
Sello S

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Paul
Argentina Argentina
“Great value for money. Excelent breakfast and awesome to be in the mall.”
Joerg
Germany Germany
“The view from the very nice and spacious rooms over the bay is simply amazing. Staff was very friendly and I was granted a late check out at no extra cost (until 2:00pm).”
Maria
Chile Chile
“The location was amazing, very central - the room had a beautiful view of the Puerto Montt Waterfront. The room was comfortable, and clean. The hotel was clearly full and you could tell at breakfast when it was a bit hard to find where to sit or...”
Andreas
Switzerland Switzerland
“the staff was very friendly, always! From check-in to check-out, they arranged a taxi for us more than once, it always worked out perfectly. The breakfast is nice, the view hard to beat! Overall a great stay”
Robert
United Kingdom United Kingdom
“Nice comfortable room with a great view over the bay, where it was possible to watch the sunset in the evening.”
Robert
Belgium Belgium
“Safe parking included. The peruvian restaurant just around the corner.”
Ray&sandra
Germany Germany
“Nestled prominently on the seafront, the hotel offers stunning views. However, the rooms, while a bit dated and in need of renovations soon, didn't pose an issue for our brief one-night stay. The staff was friendly and helpful. Regrettably, we...”
Hanka
Czech Republic Czech Republic
“We only stayed overnight at the hotel before our journeys and activities in the surroundings, and for such a stay, it was absolutely suitable. Excellent breakfast, good price, helpful staff. Puerto Montt is not a beautiful city, but it is a good...”
Pavel
Russia Russia
“Great view from the rooms. Clean and stylish as always. Location is great especially for shopping (the hotel in the biggest shopping mall around) and walking down the shore.”
Loukas
Greece Greece
“Perfect view and location, big bedroom with a.nice bed.”

Hotel surroundings

House rules

Novotel Puerto Montt takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CL$ 119,000 is required on arrival. That's about US$125. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 12 years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

When travelling with pets, please note that an extra charge of CLP 20.000 per pet, per stay applies.

The parking is located in Mall Paseo Costanera, the hours of operation are from 07:00hrs to 20:30hrs, outside these hours should contact the hotel reception.

In case of loss of parking ticket, the cost must be borne by the customer.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Puerto Montt in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of CL$ 119,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.