You may cancel free of charge until 00:00 on the day of arrival. You will be charged the cost of the first night if you cancel after 00:00 on the day of arrival. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
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You will be charged a prepayment of the cost of the first night after reservation.
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About this property
Comfortable Accommodations: Rooms feature sea views, air-conditioning, private bathrooms, and modern amenities. Guests enjoy free WiFi, flat-screen TVs, and soundproofing for a relaxing stay.
Exceptional Facilities: The hotel offers a sauna, fitness centre, indoor swimming pool, and a terrace. Additional facilities include a hot tub, steam room, and yoga classes.
Dining Experience: A variety of dining options are available, including a family-friendly restaurant serving Chinese, Cantonese, European, and Steakhouse cuisines. Breakfast options include continental, American, buffet, and Asian.
Prime Location: Located in Shenzhen, the hotel is 25 km from Shenzhen Bao'an International Airport. Nearby attractions include He Xiangning Art Museum (6 km) and Happy Valley Theme Park (7 km).
Couples particularly like the location — they rated it 9.8 for a two-person trip.
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All available rooms
Limited supply in Shenzhen for your dates:
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Guest reviews
Categories:
Staff
9.3
Facilities
9.3
Cleanliness
9.6
Comfort
9.5
Value for money
8.8
Location
9.6
Free WiFi
10
High score for Shenzhen
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Guests who stayed here loved
D
Dan
United Kingdom
“Got a free upgrade to panoramic bay view king room upon arrival without even having to ask. Room was the absolute nicest room I have ever stayed in. Staff were amazing, and the facilities were amazing. Cannot say one bad thing about this place.”
E
Ella
Hong Kong
“Your concierge Carrey had made our stay so much comfortable and enjoyable, he was so helpful to cold our 2 days itinerary, definitely the reason contribute to our decision to return next week n future visits!
Max is a plus !🫶”
Esther
Hong Kong
“I tell the hotel that we are celebrating birthday and they gave us a free cake, fruit and also decorated the room with balloons. Which is totally surprising.”
“Amazing property, very modern. Staff was super friendly and helpful, loved the refreshment area behind reception and the happy hour in the evenings. Nice bar too. Great gym!”
Hotel surroundings
Restaurants
3 restaurants on site
东室
Cuisine
Cantonese • Chinese
Open for
Breakfast • Lunch • Dinner
Ambiance
Family friendly • Traditional • Romantic
西室
Cuisine
Steakhouse • European
Open for
Lunch • Dinner
Ambiance
Family friendly • Traditional • Romantic
润公馆
Cuisine
Chinese • European
Open for
Lunch • Dinner • High tea • Cocktail hour
Ambiance
Family friendly • Traditional • Modern • Romantic
House rules
Andaz Shenzhen Bay Book 2 nights and above enjoy special offer takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Cot upon request
Free
4+ years
Extra bed upon request
CNY 583 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that any reservations from high-risk areas will not be accepted. The classification of high-risk areas is subject to government announcement in real time. You must provide a green health code before check-in. For more information, please contact our hotel Guest Service.
In light of the recent novel coronavirus developments and for precautionary measures, some of the hotel’s restaurants, bars and recreational facilities may have limited services. For inquiries, please contact the hotel directly.
Any unauthorized commercial photography and other profit-making activities in the public areas or rooms of the hotel are prohibited.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Andaz Shenzhen Bay Book 2 nights and above enjoy special offer in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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United Kingdom“Got a free upgrade to panoramic bay view king room upon arrival without even having to ask. Room was the absolute nicest room I have ever stayed in. Staff were amazing, and the facilities were amazing. Cannot say one bad thing about this place.”
Hong Kong“Your concierge Carrey had made our stay so much comfortable and enjoyable, he was so helpful to cold our 2 days itinerary, definitely the reason contribute to our decision to return next week n future visits! Max is a plus !🫶”
