You may cancel free of charge until 14:00 on the day of arrival. You will be charged the total price of the reservation if you cancel after 14:00 on the day of arrival. If you don't show up, the no-show fee will be the same as the cancellation fee.
Don't worry — pressing this button won't charge you anything!
About this property
Prime Location: Ascott Raffles City Shenzhen in Shenzhen offers a convenient location with Shenzhen Bao'an International Airport 19 km away. Nearby attractions include He Xiangning Art Museum (9 km) and Happy Valley Theme Park (10 km).
Comfortable Accommodations: The apartment features air-conditioning, a private bathroom, and a fully equipped kitchen. Guests enjoy amenities such as bathrobes, a washing machine, and free WiFi.
Exceptional Facilities: The property provides spa facilities, a sauna, and a fitness room. Additional services include a 24-hour front desk, housekeeping, and room service.
Dining Experience: A restaurant serves Asian and international cuisines with a continental buffet breakfast. The on-site coffee machine and seating area enhance the dining experience.
Couples particularly like the location — they rated it 9.8 for a two-person trip.
There are more repeat guests here than most other properties.
Availability
Prices converted to USD
!
Please select one or more apartments you want to book
All available apartments
Limited supply in Shenzhen for your dates:
1 apartment like this is already unavailable on our site
Guest reviews
Categories:
Staff
9.1
Facilities
9.1
Cleanliness
9.4
Comfort
9.4
Value for money
8.8
Location
9.4
Free WiFi
7.1
High score for Shenzhen
Select topics to read reviews:
Guests who stayed here loved
Karina
Russia
“Location is perfect, right above the food court and supermarket
Amenities are all good
The room is spacious and clean
Washer and dryer in the room 👍🏼”
Phyllis
Hong Kong
“Great location, next to a mall with connections to the subway. Good value for the spacious and clean room.”
Cindy
Hong Kong
“The hotel is conveniently located above a mall, and the rooms are spacious.”
Mel
Singapore
“Our 2nd time staying in Ascott as rooms are big with comfy beds. Accommodation is located near to metro station and plenty of F&B options.”
Chia
Singapore
“Breakfast was good but would like to see more local food rather than international selection.”
Dawn
Singapore
“Good comfy beds. Good sized apartment. Very clean apartment. Good wifi. Good location. Helpful staff. Decent breakfast with good coffee. Also pretty good coffee available throughout the day at reception area.”
Mel
Singapore
“Clean apartment and convenient location (very close to subway station, plenty of F&B options in the neighbourhood and key places like fashion wholesale market)”
Sabine
United Kingdom
“Lovely location, great space in the apartment. Really nice”
May
Singapore
“Breakfast was good with lots of varieties. Location was perfect with Raffles city shopping below our Hotel and MTR was right at the front of the hotel.”
Zahir
New Zealand
“The front desk was very helpful to let us check in early. The breakfast was good.”
Property surroundings
Restaurants
1 restaurant on site
餐厅 #1
Cuisine
Asian • International
House rules
Ascott Raffles City Shenzhen takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
6+ years
Extra bed upon request
CNY 243.80 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Accepted payment methods
Cash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 08:00.
Pets
Pets are not allowed.
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Ascott Raffles City Shenzhen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Quiet hours are between 22:00:00 and 08:00:00.
Guests under the age of 18 can only check in with a parent or official guardian.
We have more than 70 million property reviews, and they're all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
Russia“Location is perfect, right above the food court and supermarket Amenities are all good The room is spacious and clean Washer and dryer in the room 👍🏼”
Hong Kong“Great location, next to a mall with connections to the subway. Good value for the spacious and clean room.”
Singapore“Our 2nd time staying in Ascott as rooms are big with comfy beds. Accommodation is located near to metro station and plenty of F&B options.”
United Kingdom“Lovely location, great space in the apartment. Really nice”
Zahir
New Zealand“The front desk was very helpful to let us check in early. The breakfast was good.”
