- Lake view
- Garden
- Swimming pool
- Free WiFi
- Terrace
- Balcony
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
Cheapest option at this property for 2 adults, 1 child
Price for:
Free cot available on request
Free stay for your child
Costs 1st night to cancel Cancellation Costs 1st night to cancel You will be charged the cost of the first night if you cancel after reservation. If you don't show up, the no-show fee will be the same as the cancellation fee. Prepayment No prepayment needed – pay at the property No prepayment is needed. No prepayment needed – pay at the property
Breakfast
US$43
(optional)
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About this property
Sitting in the northwest corner of the alluring West Lake, Four Seasons Hotel Hangzhou at West Lake boasts views of traditional Chinese gardens from most units. Four Seasons Hotel Hangzhou at West Lake is around a 10-minute walk from West Lake Impression show theatre. It is around a 20-minute drive from Hangzhou Railway Station and around a 50-minute drive from Hangzhou Xiaoshan International Airport. Rooms are decorated with satin embroidery on which traditional Chinese flowers and birds are painted. Fitted with carpeted floor, all soundproofed rooms come with an easy chair, a sofa, writing desk, side table and a flat-screen TV. The private bathroom has a bathtub, a separate glass shower stall with a rainshower and a large basin vanity with television. The property offers an indoor pool, meeting and banquet facilities, spa and wellness facilities and WiFi in all rooms and dining areas. The property’s concierge team helps guests to organise excursions with ticketing services. Luggage storage and currency exchange can be found at the 24-hour reception. For family with children, a playground and babysitting services are provided for guests’ convenience. After a long journey, relaxing on the sun terrace is a nice choice. For those who wish to explore the city by themselves, bikes are available. Dining options are available at the 2 on-site restaurants. Jin Sha serves Hangzhou, Shanghai and Cantonese food, while WLB serves continental cuisine. Afternoon tea and cocktails can be enjoyed in the lobby lounge.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Non-smoking rooms
- Fitness centre
- Spa and wellness centre
- Room service
- Facilities for disabled guests
- Free WiFi
- Bar
- Breakfast
- Free cot available on request
Guest reviews
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Guests who stayed here loved
- Leon
Singapore“We had a wonderful stay — the staff were warm and attentive, and they thoughtfully accommodated all our requests. The atmosphere was quiet and private, perfect for a relaxing getaway. We also appreciated the thoughtful recommendations for places...” 
Terry
Hong Kong“Great guest service. Best location to visit West Lake. Very comfortable room. Great decor.”- Sofiane
France“The hotel is beautiful and the whole team is just amazing. Thank you to Lucy for this magical moment. We will come back!” - Hui Singapore“Beautiful but big . The staffs are friendly , helpful !”
Alexander
Romania“Olivier is the best manager. He helped a lot! I will definitely return!!!”- Kitty Hong Kong“Fabulous staff team with earnestness and enthusiasm to make my birthday a memorable experience. Lots of surprises from Hotel Stagg Lulu, Jin Sha restaurant staff Kristy and Amy. Even cleaning maid Lucy. My heartfelt thanks for all your gifts,...”
Octavian Romania“Amazing! Excellent location and service! The concierge treated us very well with exceptional respect and kindness. The rooms are very beautiful and comfortable with amazing views! Thank you very much for this excellent stay.”- Danial Singapore“The location was great! Beautiful gardens and view from the room. Quiet and serene.”
- Mickey
Macao“both of the location and property layout are unique” - Anaïs France“Magnifique hotel. Personnel au petit soins. Une pause détente dans un séjour assez sportif ✨”
Hotel surroundings
Restaurants
- Jin Sha
- CuisineCantonese • Chinese
- Open forLunch • Dinner
- AmbianceTraditional
- Dietary optionsVegetarian
House rules
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
The property offers free basic internet access (3 devices at most) in guest rooms. Guest can also choose a selection of paid premium internet connection when they operate multiple devices or large files including movies or video programming.
The property offers free premium internet access in all guest rooms starting from 1 July 2021.
Value added tax (VAT) will be implemented in China as of 1 May 2016, and the room charge and charges for other hotel services will be subject to VAT if VAT is in effect at the time such charges are charged.
Please inform Four Seasons Hotel Hangzhou at West Lake in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
