Shenzhen Novotel Watergate

–Great location - show map
+27 photos
Scored 7.7
Rated good

Staff

8.4
  • City view
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

About this property

A 10-minute drive from the City Centre, Novotel Watergate Shenzhen is a 20-minute drive from Happy Valley and Window of the World. It offers an outdoor pool and a fitness centre. Its facilities include 2 dining options, an outdoor swimming pool and free internet. Opposite KK Mall Shopping Center and MixCity, Shenzhen Novotel Watergate is a 15-minute walk from Grand Theatre Subway Station (line 1, exit B) & 5-minute walk to Hong Ling Nan Station (line 9, exit A), a 10-minute drive from Luohu Port and a 15-minute subway ride from Dongmen Pedestrian District. Shenzhen Bao'an International Airport is 40 minutes' drive away. Modern rooms are tastefully decorated. They are equipped with air conditioning, a minibar and cosy seating area. A hairdryer and shower facilities are in the attached bathroom. Guests can exercise at the well-appointed fitness centre. Staff at the tour desk can assist with car rental and day trip arrangements. The hotel also offers a business centre, fax and photocopying service. The Square restaurant serves a selection of Asian and international specialities. Light snacks and refreshing beverages can be enjoyed at the bar. Shenzhen Novotel Watergate is reducing the reliance on single-use plastics in their toiletries.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Fitness centre
  • Room service
  • Free parking
  • Free WiFi
  • Restaurant
  • Family rooms
  • 24-hour front desk
  • Breakfast
Novotel
Hotel chain/brand
Novotel

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.1)

  • Top pick by families with children

Breakfast info

Asian, American, Buffet

  • Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

 ! 

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Availability

Prices converted to USD
We have no availability here between Wed 29 Oct 2025 and Sat 1 Nov 2025

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Limited supply in Shenzhen for your dates: 18 hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Varsenia
Germany Germany
“Great location, clean, staff is friendly, room is big, bed is very comfy. 2 big shopping centers close by. Great value for money. Will stay there again. I don’t understand the low rating here.”
Chigbu
Hong Kong Hong Kong
“As a first-timer with family, visiting Shenzhen, we had a memorable stay and would love to return again. The members of staff were very friendly and helpful, with good communication in English. The meals were very tasty, despite being a picker...”
Santosha
India India
“Staff were supportive great hotel they should add indian dishes as business traveller we feel close to home”
Francis
Hong Kong Hong Kong
“The manager attitude was wonderful. Very helpful with recommendations to shopping and where to get good food”
John
Australia Australia
“Comfortable beds Friendly staff Location had lots of choice for food Fantastic water pressure Close to metro station”
James
United Kingdom United Kingdom
“Helpful and friendly staff. Decent-sized room. Large shower. Comfortable bed. Complimentary drinks.”
Karen
Malaysia Malaysia
“Strategic location hotel room is clean quite and friendly staffs”
Cs
Hong Kong Hong Kong
“free coffee provided at the lobby ok close to mtr”
Manuel
Mexico Mexico
“Service hotel was excellent even if staff cant speak full english they always attend with a smile and with cordiality.”
Mhirizhonga
South Africa South Africa
“The Auntie was very friendly, despite language difference. They always smile and make sure i had enough water and drinks. Great location and close to many places and easy access.”

Hotel surroundings

Restaurants

1 restaurant on site
Square
  • Cuisine
    American • European • Grill/BBQ
  • Ambiance
    Family friendly • Traditional • Modern

House rules

Shenzhen Novotel Watergate takes special requests - add in the next step!
Check-in
From 14:00 to 18:00
Check-out
From 08:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of CNY 1,000 is required on arrival. That's about US$140. This deposit is fully refundable upon check out as long as there has been no damage to the property.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

A security deposit of CNY 1000.0 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.