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About this property
A 10-minute drive from the City Centre, Novotel Watergate Shenzhen is a 20-minute drive from Happy Valley and Window of the World. It offers an outdoor pool and a fitness centre. Its facilities include 2 dining options, an outdoor swimming pool and free internet.
Opposite KK Mall Shopping Center and Kingkey 100, Shenzhen Novotel Watergate is a 15-minute walk from Grand Theatre Subway Station (line 1, exit B), a 10-minute drive from Luohu Port and a 15-minute subway ride from Dongmen Pedestrian District. Shenzhen Bao'an International Airport is 40 minutes' drive away.
Modern rooms are tastefully decorated. They are equipped with air conditioning, a minibar and cosy seating area. A hairdryer and shower facilities are in the attached bathroom.
Guests can exercise at the well-appointed fitness centre. Staff at the tour desk can assist with car rental and day trip arrangements. The hotel also offers a business centre, fax and photocopying service.
The Square restaurant serves a selection of Asian and international specialities. Light snacks and refreshing beverages can be enjoyed at the bar.
Shenzhen Novotel Watergate is reducing the reliance on single-use plastics in their toiletries.
Couples particularly like the location — they rated it 8.3 for a two-person trip.
There are more repeat guests here than most other properties.
Availability
Prices converted to USD
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Guest reviews
Categories:
Staff
8.4
Facilities
7.7
Cleanliness
8.1
Comfort
8.1
Value for money
8.1
Location
8.1
Free WiFi
6.2
Low score for Shenzhen
Select topics to read reviews:
Guests who stayed here loved
Chigbu
Hong Kong
“As a first-timer with family, visiting Shenzhen, we had a memorable stay and would love to return again. The members of staff were very friendly and helpful, with good communication in English. The meals were very tasty, despite being a picker...”
Santosha
India
“Staff were supportive great hotel they should add indian dishes as business traveller we feel close to home”
K
Keep
India
“Room is clean and room service is good polite staff
Very close to business area for electronic market they hv a free coffee in the lobby on weekdays”
Bong
Malaysia
“Location is good. Very fascinating park , very good museum and KK Mall is within walking distance from the hotel. A lot of eateries nearby.”
K
Karen
Malaysia
“Strategic location hotel room is clean quite and friendly staffs”
M
Manuel
Mexico
“Service hotel was excellent even if staff cant speak full english they always attend with a smile and with cordiality.”
Mhirizhonga
South Africa
“The Auntie was very friendly, despite language difference. They always smile and make sure i had enough water and drinks.
Great location and close to many places and easy access.”
Tanase
Romania
“Great breakfast and good location in Shenzhen, definitely recommend”
O
Oliver
United Kingdom
“The room was very spacious, comfortable and quiet. The hotel is just a stone throw away from KK Mall and the King Key Building. The breakfast was 'simple' but nice.”
Fahad
Canada
“The hotel is near metro and Subway. There's a huge local market behind the hotel. All kinds of food. Grocery Or massage parlor available. The huaqiangbei market is 15 min walk and 2 min bus. I mostly book dd and cost me 12 yuan.”
Hotel surroundings
Restaurants
1 restaurant on site
Square
Cuisine
American • European • Grill/BBQ
Ambiance
Family friendly • Traditional • Modern
House rules
Shenzhen Novotel Watergate takes special requests - add in the next step!
Check-in
From 14:00 to 18:00
Check-out
From 08:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of CNY 1,000 is required on arrival. That's about US$140. This deposit is fully refundable upon check out as long as there has been no damage to the property.
Children and beds
Child policies
Children of any age are welcome.
Children 16 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Guests are required to show a valid government-issued ID card or passport upon check-in.
A security deposit of CNY 1000.0 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
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Hong Kong“As a first-timer with family, visiting Shenzhen, we had a memorable stay and would love to return again. The members of staff were very friendly and helpful, with good communication in English. The meals were very tasty, despite being a picker...”
India“Staff were supportive great hotel they should add indian dishes as business traveller we feel close to home”
Malaysia“Location is good. Very fascinating park , very good museum and KK Mall is within walking distance from the hotel. A lot of eateries nearby.”
Mexico“Service hotel was excellent even if staff cant speak full english they always attend with a smile and with cordiality.”
South Africa“The Auntie was very friendly, despite language difference. They always smile and make sure i had enough water and drinks. Great location and close to many places and easy access.”
Romania“Great breakfast and good location in Shenzhen, definitely recommend”
United Kingdom“The room was very spacious, comfortable and quiet. The hotel is just a stone throw away from KK Mall and the King Key Building. The breakfast was 'simple' but nice.”
Canada“The hotel is near metro and Subway. There's a huge local market behind the hotel. All kinds of food. Grocery Or massage parlor available. The huaqiangbei market is 15 min walk and 2 min bus. I mostly book dd and cost me 12 yuan.”
