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About this property
Renovated in December 2018, 广州星河湾酒店 offers luxurious accommodation with splendid views of the Pearl River and Wi-Fi access in public areas. It is an 18-minute drive from Canton Fair Complex and features 2 pools.
Set on the banks of Pearl River, 广州星河湾酒店 is a 13-minute drive from Yingzhou Ecological Park or Chimelong Paradise and a 15-minute drive from Pazhou Complex. It is about a 50-minute ride from the Guangzhou Baiyun International Airport and a 20-minute drive from the famous Canton Tower and Guangzhou South Railway Station. Guangzhou East Railway Station is a 25-minute drive away. Lotus Mountain Port is a 45-minute drive away.
Offering floor-to-ceiling windows, rooms at 广州星河湾酒店 feature wired internet, a bathtub and seating area. A range of mattresses are available for guests to choose from to ensure a better night's rest. The room is equipped with the standard amenities such as a minibar, in-room safe and a writing desk. Guests can enjoy free use of local phone calls.
Guests can work out at the gym, exercise at the Star River's indoor and outdoor pools, as well as the tennis courts. Relaxing treatments can be found at the spa and sauna. Table tennis facilities and tour desk with ticketing service are available on site. There are a 1000-square-metre, 6-metre tall pillarless meeting hall and 7 multi-function meeting rooms.
The on-site restaurants serve a fine selection of Chinese and Western delicacies.
Couples particularly like the location — they rated it 8.3 for a two-person trip.
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Guest reviews
Categories:
Staff
8.9
Facilities
8.9
Cleanliness
9.0
Comfort
9.3
Value for money
8.8
Location
8.4
Free WiFi
8.2
High score for Guangzhou
Select topics to read reviews:
Guests who stayed here loved
Mehdi
United Kingdom
“Everything was excellent, from the room service and cleanliness to the friendliness of the staff.”
Karolina
Australia
“Breakfast, rooms were so comfortable and facilities were great too”
Rahul
United Arab Emirates
“Property, food, and location are excellent. Lake view suites are breathtaking. Food was fresh and yummy. Lots of options for kids as well.”
Advitya
India
“Nice hotel , good facilities. The Chinese restraunt was kind of average”
Mamardashvili
Georgia
“I like everything in this hotel.the location service,food,big rooms with balcony it is great.”
А
Арам
Russia
“Красивый, стильный интерьер, открытый и закрытый бассейн ,хороший сервис ,батат вкусный, всё есть для классного отдыха-спасибо моему любимочке”
O
Olga
Russia
“Красивый интерьер отеля, все чисто. Отель не новый, но все очень достойно. Номер большой, просторный. Особенно хочу отметить комфортную кровать, прекрасно высыпались.
Номер убирали каждый день, замечаний у нас не возникло. Все чисто.
Завтраки...”
A
Adam
Russia
“Очень красивое здание , внутреннее убранство , хорошее постельное белье , отличный душ и большая ванная . В гостинице представляют услуги стирки что очень удобно , для тех кто находится в длительных путешествиях . За отдельную плату...”
Малинин
Russia
“номер хороший и чистый, персонал приветливый. Питание- шведский стол, можно выбрать блюда по вкусу. Отель в 10 минутах от парка Chimelong.”
Neil
Australia
“This Hotel is exceptional, it’s marble, gold and mahogany everywhere. The lobby is palatial, the lifts are to die for and the rooms are twice the size of any hotel I have previously experienced. The swimming pool on the fifth floor is immense and...”
Hotel surroundings
Restaurants
1 restaurant on site
餐厅 #1
Cuisine
Chinese • International
House rules
Chateau Star River Guangzhou-Free Shuttle Between Hotel And Exhibition Center & Welcome Drink During Canton Fair takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of CNY 1,000 is required on arrival. That's about US$140. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 1 year
Extra bed upon request
CNY 380 per child, per night
Cot upon request
Free
2+ years
Extra bed upon request
CNY 380 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
GreatwallDragonJinCash
The fine print
Need-to-know information for guests at this property
The hotel provides 2-way shuttle bus service to Pazhou Complex during Canton Fair period. The journey takes approximately 8 minutes. For more information, please contact hotel directly using the contact details provided in your confirmation.
The hotel provides a free 2-way shuttle bus service to Chimelong Paradise. The journey takes approximately 8 minutes.
Please note that rates for an extra bed with or without breakfast will differ during the Canton Trade Fair period.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Chateau Star River Guangzhou-Free Shuttle Between Hotel And Exhibition Center & Welcome Drink During Canton Fair in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of CNY 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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United Kingdom“Everything was excellent, from the room service and cleanliness to the friendliness of the staff.”
Australia“Breakfast, rooms were so comfortable and facilities were great too”
Rahul
United Arab Emirates“Property, food, and location are excellent. Lake view suites are breathtaking. Food was fresh and yummy. Lots of options for kids as well.”
India“Nice hotel , good facilities. The Chinese restraunt was kind of average”
Georgia“I like everything in this hotel.the location service,food,big rooms with balcony it is great.”
Russia“Красивый, стильный интерьер, открытый и закрытый бассейн ,хороший сервис ,батат вкусный, всё есть для классного отдыха-спасибо моему любимочке”
