Sustainability certification

Mercure Hotel Hamburg City

–Great location - show map
+158 photos
Scored 8
Rated very good

Staff

8.5
  • Pets allowed
  • Free WiFi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
  • Heating

About this property

Newly renovated in 2018, the Mercure Hotel Hamburg City is close to centrally located attractions such as the Speicherstadt, Mehr! Theater, city centre and main train station. The Mercure Hotel Hamburg City has soundproofed rooms with air conditioning, a 50-inch LCD flat-screen TV and a portable desk. International cuisine and regional specialties can be enjoyed at the on-site Pier_1163 bistro and bar, while breakfast is also available daily. Leisure facilities at the Mercure Hotel include a bar. The KAI10 lounge can be hired for private events. The Hammerbrook S-Bahn (city rail) station is a 7-minute walk away from the Mercure Hotel Hamburg City. It connects you to the main train station in 10 - 15 minutes. The hotel offers its own large underground car park as well as paid parking spaces in front of the hotel entrance.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Room service
  • 24-hour front desk
  • Bar
Mercure
Hotel chain/brand
Mercure

Property highlights

Top location: Highly rated by recent guests (8.2)

Breakfast info

Vegetarian, Vegan, Buffet

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

—
Room type
Number of guests
 
1 large double bed
2 single beds
1 double bed
and
1 sofa bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
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Sustainability

This property has 2 third-party sustainability certifications.
BREEAM
BREEAM
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Gichobi
Germany Germany
“The hotel was comfortable, great staffs and the meals were incredible.”
Helen
United Kingdom United Kingdom
“Clean and comfortable very good breakfast. The hotel is easy to find and the car parking facilities are good if expensive.”
Marta
Poland Poland
“We really liked this hotel and can honestly recommend it for families with children. The family room was very spacious and the kids loved the port-themed decor. They had a lot of fun with the fridge and wardrobe door working like a shipping...”
Queency
Germany Germany
“I love facts that is children friendly hotel and it’s clean, besides not far from the train station, beautiful environment.”
Sally
United Kingdom United Kingdom
“Staff friendly and helpful and bed very comfortable”
Kateryna
Germany Germany
“It is clean, warm and staff is great. Our family feels welcomed here. It also a great value for money when travelling with (especially) teenage kids. Location is in the city, in walking distance from the train station. We love the design and that...”
Francois
France France
“The hotel staff is very friendly. Upgraded to a junior suite. Breakfast is good, many choices. Hotel located 20 mn walk from the center or 10 mn walk from the nearest S-Bahn (local train)”
Mathias
Denmark Denmark
“Close to s-line (train) Good breakfast Friendly staff”
Timothy
Germany Germany
“We really liked the central location. The staff at check-in were great! They helped us save money on parking. The Bistro/Bar was great.”
Racoti-medve
Romania Romania
“Great breakfast . The reception area and restaurant are nice . Comfortable beds .”

Hotel surroundings

Restaurants

1 restaurant on site
Pier1163
  • Cuisine
    International
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian

House rules

Mercure Hotel Hamburg City takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardCash

The fine print

Need-to-know information for guests at this property

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).