You will be charged the cost of the first night if you cancel after reservation. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
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You will be charged a prepayment of the cost of the first night after reservation.
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About this property
Hotel Spa Mansion Santa Isabella offers stylish accommodation in the centre of Riobamba, in an Ecuadorian colonial-style house with an indoor fountain, just 300 metres from the Cathedral of Riobamba. WiFi and parking are free.
With cream-coloured walls and rustic decorated bedspreads, the rooms are styled in full 4-star fashion. There are dark wood furnishings and some rooms feature baths and hydro-massage tubs. All of them include bathrobes and there is cable TV.
In the morning, guests can expect an American breakfast with coffee and regional products and at dinnertime they can treat themselves to gourmet dishes at the restaurant, or finish the day with a Pisco sour at upscale Cueva del Cura bar.
Santa Isabella is 50 metres from the Central Bank Museum and offers tourist information for those willing to explore the area. The train station is 2 blocks away and shuttle services can be arranged for an extra charge.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
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1 four-star hotel like this is already unavailable on our site
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Guest reviews
Categories:
Staff
8.8
Facilities
8.9
Cleanliness
9.1
Comfort
9.2
Value for money
8.6
Location
9.0
Free WiFi
10
High score for Riobamba
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Guests who stayed here loved
C
Cristina
Portugal
“Beautiful building, full of character, perfect location, very friendly staff, very good breakfast. Restaurant serves good food at very reasonable prices.”
Luiza
Belgium
“Beautiful hotel with lovely decorations. Super helpful and friendly staff. The room was comfortable and very clean.
Would stay here for longer if I had more time.”
Pauline
Australia
“Spacious comfortable ambience. Host extremely helpful. Shower was best in Ecuador. King bed and fantastic safe location could walk to all sights. Easy $1.50 taxi ride to all bus stations so could easily catch buses to nearby indigenous markets....”
H
Helga
Ecuador
“The hotel is in the centre of Riobamba. There are many restaurants within walking distance. The room was very nice with a huge and comfortable bed. The bathroom was very spacious and we loved that the room also had a bathtub.”
Allan
Australia
“Ben is the owner of this lovely boutique hotel. He is a great host and very well supported by his very friendly staff.”
Alyss
United Kingdom
“Beautiful property in colonial building. Very well kept. Clean rooms. Good location and lovely staff”
M
Michael
New Zealand
“Staff were awesome, it felt like they really cared about us”
Eliseocs
Luxembourg
“Amazing service (staff, food, rooms). Location is convenient (centric but not too much). The hotel support local initiatives (like coffee production, handycrafts, artisanal soaps, etc.)”
Eeva-liisa
Finland
“Good breakfast, the room was quiet and clean. Close to central attractions. Spa was great.”
Francisco
Netherlands
“excellent hotel! Very hospitable, nice accommodation, spacious rooms, wonderful beds. The staff are fantastic.”
Hotel surroundings
Restaurants
1 restaurant on site
LA MANSION RESTAURANTE
Cuisine
French • Mexican • Spanish • Local • International • Latin American • European
Open for
Breakfast • Lunch • Dinner
Dietary options
Vegetarian • Vegan • Gluten-free
House rules
Hotel Spa Mansion Santa Isabella takes special requests - add in the next step!
Check-in
From 12:00 to 13:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 5 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
< 1 year old
Extra bed upon request
US$28 per child, per night
1 - 3 years
Extra bed upon request
US$28 per child, per night
Cot upon request
Free
4 - 17 years
Extra bed upon request
US$28 per child, per night
Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
There are no cots available at this property.
All extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cash only
This property only accepts cash payments.
The fine print
Need-to-know information for guests at this property
Please inform Hotel Spa Mansion Santa Isabella in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
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