You may cancel free of charge until 16:00 one day before arrival. If you cancel after 16:00 one day before arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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About this property
Comfortable Accommodations: Crowne Plaza Madrid - Centre Retiro by IHG in Madrid offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, sofa bed, and parquet floors.
Dining and Leisure: The family-friendly restaurant serves Mediterranean cuisine with vegetarian options. Guests can enjoy brunch, lunch, dinner, and high tea. The bar provides a relaxing atmosphere.
Convenient Location: Located 11 km from Adolfo Suarez Madrid-Barajas Airport and 2 km from El Retiro Park. Nearby attractions include Puerta de Atocha and Reina Sofia Museum. Public transport options enhance the stay.
Guest Satisfaction: Highly rated for room comfort, attentive staff, and excellent service support.
Couples particularly like the location — they rated it 8.5 for a two-person trip.
Please select one or more options you want to book
All available rooms
Guest reviews
Categories:
Staff
9.3
Facilities
8.9
Cleanliness
9.2
Comfort
9.2
Value for money
8.3
Location
8.6
Free WiFi
8.0
Select topics to read reviews:
Guests who stayed here loved
Mehdi
New Zealand
“Great location. Staff members were incredibly helpful and welcoming”
Z
Zy
Germany
“The location is strategic, situated in a quiet(er) neighbourhood with bus stops just outside of the hotel, metro station is about 100m away, close to Atocha train station and Retiro Park. Room is huge enough for 3 (we went for a family room), the...”
A
Adonye
United Kingdom
“The hotel rooms are very quiet and clean. We didn't hear any noise from other guests. All the staff were very friendly and welcoming. The hotel is only 5 minutes walk from the station.”
Sofia
Latvia
“The room was nice, clean and comfortable.
Breakfast offers variety of selection.”
R
Rita
Ireland
“Quiet yet convenient location. 10-15 minutes walk from Retiro Park. 2-3 minutes walk to a metro station.
Lovely receptionist who welcomed me and gave me an upgrade.”
D
Diana
Portugal
“Hotel staff very courteous and helpful. Paloma from FO was so kind and attentive!”
Thomas
Ireland
“The breakfast was was fine. The location of the hotel was great, just a short walk to some of Madrids main attractions. All the staff, but in particular, the reception staff were extremely helpful.”
Adriana
United Kingdom
“The personnel was very kind and helpful at all times and in all areas.”
Liz
United Kingdom
“Good location within walking distance of central Madrid via Retiro Park. Staff were friendly and welcoming and went out their way to make sure you had everything needed. Room was spotless and bed extremely comfy. Bottle of water and tea/coffee...”
A
Annie
Australia
“Good location. Very clean and quiet. Good cafe in the hotel.”
Hotel surroundings
Restaurants
2 restaurants on site
Restaurante #1
Cuisine
Mediterranean
Open for
Brunch • Lunch • Dinner • High tea
Ambiance
Family friendly
Dietary options
Vegetarian
Restaurante #2
Cuisine
Mediterranean
House rules
Crowne Plaza Madrid - Centre Retiro by IHG takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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