- City view
- Swimming pool
- Free WiFi
- Terrace
- Balcony
- Air conditioning
- Private bathroom
- 24-hour front desk
- Daily housekeeping
- Non-smoking rooms
About this property
H10 Puerta de Alcalá 4 Sup is within 100 metres from Madrid's Retiro Park and Principe de Vergara Metro Station. Its stylish rooms feature wooden flooring, minibar and pillow menu. Each room at this hotel is equipped with air conditioning, free WiFi and TV. Amenities are included in the modern bathrooms. The H10 Puerta de Alcalá 4 Sup features a restaurant and buffet style breakfast. Guests can enjoy a drink at the garden lounge-bar. There are also various restaurants and tapas bars within a 5-minute walk. This H10 hotel is a 15-minute walk from the Puerta de Alcalá Gate and Plaza Cibeles. It is a short walk from the Sports Palace and Alcala New Theatre. The Prado Museum is less than 1.5 km away and the historic city centre is a 10-minute Metro ride away. Serrano Shopping Centre is a 20-minute walk away. Barajas Airport can be reached in 20 minutes by metro.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool (Temporarily closed)
- Non-smoking rooms
- Room service
- Parking on site
- Free WiFi
- Restaurant
- Family rooms
- 24-hour front desk
- Bar
Please select one or more options you want to book
Availability
Select different dates to see more availability
Sustainability
Biosphere Certification
Guest reviews
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Guests who stayed here loved
Hilde
Spain“The hotel is very nice, all facilities you need and the rooms are excellent. Great location, close to great restaurants shopping, great vibes. It`s a feel good place.”- Jenny
United Kingdom“The staff was really helpful and friendly. We had a few requests to make our stay a bit more comfortable and all was given at no extra cost and promptly. The views from the terrace were fantastic.” 
Begonia
France“Great location with a beautiful rooftop and lovely rooms”- Nouri Spain“The location, the friendly staff, lots of extra things in the room The bathroom was excellent”
- Heather
Australia“The hotel is central and easy walking distance to the places I wanted to go.” - Dean
United States“We stayed for 2 nights whilst passing through Madrid. The location is fantastic, right on the edge of Parque El Retiro. The staff were super helpful, we have 2 young kids and had a lot of bags, so we were a little all over the place and staff...” - Elise
Belgium“The whole team at H10 was amazing! We stayed there when the big national power blackout happened. And although we actually checked out that morning and were supposed to take the train home in the afternoon, the team did everything in their power...” - Yvonne United Kingdom“Friendly professional staff who coped exceptionally with the black out knocking on my door 6 flights up telling me there was emergency food”
- Steven United Kingdom“Friendly staff, great location for the Metro and city. Rooftop bar/restaurant was fabulous with amazing views. We were at the hotel when the whole of Spain lost electricity and the staff were amazing under the conditions ensuring a great service...”
- Piere
Colombia“great location, near to evertything. the best thing about this hotel is the satff, Javier was the best, ask for him. Comfortable beds, and nice food.”
Hotel surroundings
Restaurants
- Restaurant #1
- CuisineSpanish
- Open forBreakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
- AmbianceFamily friendly • Traditional • Modern • Romantic
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
For non-refundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.
Please note that the property reserves the right to pre-authorise cards prior to arrival.
When booking more than 4 rooms, different policies and additional supplements may apply.
Please note that the full amount of the reservation is due before arrival. H10 Puerta de Alcalá send a link to a secured payment platform.
Please note breakfast and dinner will always be served at the Lobby Bar restaurant, never in the exterior terrace.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Outdoor swimming pool is closed from Wed 1 Oct 2025 until Sun 31 May 2026
