The Grand, York

–Excellent location - show map
+62 photos
Scored 9.3
Rated superb

Excellent location!

9.8

Get the celebrity treatment with world-class service at The Grand, York

The 5-star Grand Hotel offers stylish rooms. Set in the iconic Grade II listed former railway headquarters, it has bedrooms that feature free WiFi, a flat-screen TV, bathrobes, slippers, Molton Brown toiletries and an evening turn down service. The Rise Restaurant, Terrace & Bar offers modern British cuisine, with locally sourced, freshly prepared dishes. The open kitchen and spacious setting at The Rise, York creates an immersive and social dining experience for guests, guests can enjoy afternoon tea, lunch time snacks or an evening of luxury. The Grand, York is currently undergoing an extensive and exciting spa renovation, meaning that the spa and gym facilities are currently unavailable. However, guests are welcome to book Elemis spa treatments to enjoy throughout the duration of the renovations. We apologise for any inconvenience.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar

Property highlights

  • Situated in the real heart of York, this hotel has an excellent location score of 9.8

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Buffet

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Carole
United Kingdom United Kingdom
“I felt very relaxed and I particularly liked all the friendly staff”
Pete
United Kingdom United Kingdom
“Wayne always goes above and beyond whan sorting out with the bags and car one of the main reasons I stay”
John
United Kingdom United Kingdom
“Very nice bar service and breakfast very good. Disappointed by room location- directly over hotel loading bay. Raised with reception staff on departure. Response was that there is 24 hr service - we could have asked for another room!!!! At...”
Martin
United Kingdom United Kingdom
“Location good. Ncp parking close by (take a paper ticket and get an additional ticket from the hotel to take 24 charge to £21 (from 26), hotel is £46. Breakfast very good but expensive. Rooms are spacious and well presented. Very comfy bed.”
Gail
United Kingdom United Kingdom
“Location, just a few minutes walk from the station. Great room, excellent hotel and staff. Food was great. Highly recommended”
Clare
United Kingdom United Kingdom
“Beautiful hotel, only slightly spoiled at checking by snotty receptionist who told me booking.com guests needed to show an email! Otherwise great and all staff lovely,especially the room staff who left everything immaculate. There wasn’t a turn...”
Shirley
United Kingdom United Kingdom
“What a stunning place to stay! Loved all the old features that were there but also the modern decor that was in keeping.”
Hamad
Kuwait Kuwait
“The hotel exceeded my expectations the rooms were really spacious compared to other hotels and the location was perfect the staff were lovely”
Ruth
United Kingdom United Kingdom
“A good blend of traditional charm and modern elegance and comfort”
Vanessa
United Kingdom United Kingdom
“The room was fantastic as was The Rise restaurant and the Bar The location was ideal for the station and exploring York”

Hotel surroundings

Restaurants

2 restaurants on site
The Rise
  • Cuisine
    British
  • Open for
    Breakfast • Dinner • High tea • Cocktail hour
  • Ambiance
    Modern
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
Legacy - Fine Dining Restaurant
  • Cuisine
    British
  • Open for
    Dinner
  • Ambiance
    Romantic
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

The Grand, York takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
£40 per child, per night
Cot upon request
£15 per child, per night
2 - 15 years
Extra bed upon request
£40 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Grand, York in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.