You may cancel free of charge until 00:00 on the day of arrival. If you cancel after 00:00 on the day of arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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About this property
This 4-star luxury hotel is next to Birmingham's NEC and just ten minutes away from Birmingham International Train Station and Birmingham International Airport.
Rooms at the Hilton Birmingham Metropole are decorated in contemporary colours and furnishings, with a selection featuring floor-to-ceiling windows. The rooms also include bathrooms with baths and showers.
The Gild Bar & Lounge offers a range of international dishes and a tasteful drinks menu 24 hours a day, alongside room service. Wi-Fi access is available in public areas of the hotel.
Join us in Brightsmith On The Water, our waterside restaurant with delicious food and cocktails served from 5pm-12am.
Birmingham NEC is 300 metres from the accommodation. The nearest airport is Birmingham Airport, 1km from the property.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet
Private parking at the hotel
Loyal customers
There are more repeat guests here than most other properties.
Availability
Prices converted to USD
!
Please select one or more options you want to book
Sustainability
This property has 4 third-party sustainability certifications.
ECOsmart
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.
Guest reviews
Categories:
Staff
8.5
Facilities
8.1
Cleanliness
8.5
Comfort
8.5
Value for money
7.2
Location
9.0
Free WiFi
7.6
Low score for Bickenhill
Select topics to read reviews:
Guests who stayed here loved
C
Chris
United Kingdom
“Great location, great breakfast, lovely swimming pool”
Caren
United Kingdom
“From the moment we arrived the staff member was so helpful & friendly.
We got to our room & it was lovely & spacious, clean & our bed was huge.
We had breakfast & couldn't belive the variety & how good the food was.”
A
Angela
United Kingdom
“We always come back because it is soo good and friendly. Would thoroughly recommend it”
D
Diane
United Kingdom
“The property is exceptionally clean, amazing staff, great location”
Alison
United Kingdom
“Beautiful hotel that is tastefully furnished. Room was gorgeous, pristine clean with comfy beds and everything we could need. A bath was a huge bonus as a rarity in most hotels these days.
We ate twice at the hotel - once in the bar and also had...”
Leanne
United Kingdom
“The staff were amazing!!! They couldn’t do enough for our daughter’s birthday! Balloons in the room. The staff ran around getting cake, ice cream and an activity pack on arrival. It was very busy but they made you feel so welcome and didn’t get...”
F
Flora
United Kingdom
“Location, next to NEC and the lake; decor; professional and lovely staff; good comfortable beds, good bathroom, parking availability.”
G
Gemma
United Kingdom
“Executive lounge is fabulous, a warm greeting on arrival and a peaceful place to chill and have breakfast or unwind after a long day. I was here for a HR Event and the service throughout the day was exceptional. There were several conferences...”
Darcie
United Kingdom
“Always stay for our birthdays and anniversary staff are always lovely”
James
United Kingdom
“Breakfast buffet was fantastic and the dining room was beautiful. Didn't get his name but the chap with glasses on in there was fantastic and a great ambassador for Hilton. Front of house staff were also completely amazing and credit to Hilton...”
Hotel surroundings
Restaurants
3 restaurants on site
The Arbor
Cuisine
International
Open for
Breakfast
Ambiance
Family friendly
Dietary options
Vegetarian • Vegan • Gluten-free • Dairy-free
The Gild - Lounge & Bar
Cuisine
International
Open for
Lunch • Dinner • Cocktail hour
Ambiance
Family friendly
Dietary options
Vegetarian • Vegan • Gluten-free • Dairy-free
Brightsmith on the Water
Cuisine
International
Open for
Dinner
Ambiance
Modern
Dietary options
Vegetarian • Vegan
House rules
Hilton Birmingham Metropole Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
The charges for parking are as follows:
- Up to 15 mins it is for free
- Up to 2 hrs will incur a charge of £11
- Up to 8 hrs will incur a charge of £22. Each additional hour will incur a charge of £2
- Overnight and up to 24 hrs will incur a charge of £18. Each additional hour will incur a charge of £3
Executive Lounge Policy:
Please note the executive lounge is for guests aged older than 18 years only, alcohol is served from 17:30 to 19:30 daily.
Swimming Pool Policy & Booking Process:
- An adult must be in the water in the pool/jacuzzi at all times with junior guests who are under the age of 16
- An adult can supervise a maximum of 2 junior guests aged under 16
- Children aged under 8 are not permitted to use the Jacuzzi, sauna, or steam room.
- Booking the pool and wet leisure areas in advance is highly recommended. You can either visit the club when you arrive at the hotel to book or call the LivingWell Team on 01217806359 to make a booking
- The last entry to the pool and wet leisure areas is 60 minutes prior to closing time, and facilities close 15 minutes before closing time
In line with our sustainability policy, our standard is to change your bed linen on the 4th night of your stay and again after you check out.
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ECOsmart
ISO 14001:2015 Environmental management systemCertified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systemsCertified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systemsCertified by: DEKRA Certification, Inc.
United Kingdom“Great location, great breakfast, lovely swimming pool”
James
