Spa and wellness centre, Hot tub/Jacuzzi, Sauna, Steam room
Swimming pool
Private, Shallow end, Indoor swimming pool, Heated swimming pool
About this property
With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just metres from the beach. The hotel boasts a panoramic sea view restaurant and a health club with an indoor pool.
The bright and contemporary rooms at the Best Western Palace Hotel & Casino have a work desk, telephone, a hairdryer, a safe, and ironing facilities. They include a TV, tea/coffee making facilities, and some rooms have sea views. Free WiFi is also available throughout the complex.
The Paragon Bar and Restaurant serves hearty breakfasts, a full lunchtime bar menu, and an evening carvery.
The Palace Health Club has panoramic sea views, and features an indoor heated swimming pool, cardiovascular gym, weights gym, sauna, steam room, spa bath and pool-side lounge area for light meals.
There is an on-site casino complete with an independent Chinese restaurant bingo lounge and slots lounge, with a variety of machines. During the weekend guests can enjoy a lively and dynamic atmosphere.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet
Rooms with:
Sea view
Private parking at the hotel
Loyal customers
There are more repeat guests here than most other properties.
Availability
Prices converted to USD
!
Please select one or more options you want to book
Limited supply in Douglas for your dates:
1 four-star hotel like this is already unavailable on our site
Guest reviews
Categories:
Staff
8.5
Facilities
7.7
Cleanliness
7.9
Comfort
7.9
Value for money
7.5
Location
8.8
Free WiFi
7.3
Low score for Douglas
Select topics to read reviews:
Guests who stayed here loved
R
Rita
United Kingdom
“The staff were friendly and helpful. Good car parking and spa. Excellent breakfast with a full range to suit everyone. The food in Lookys bar was very good.”
Fiona
United Kingdom
“Good value for money. Rooms clean, staff very helpful. Good breakfast.”
C
Caroline
United Kingdom
“Good stay as usual. Good breakfasts, Very helpful friendly staff. Good swimming pool, sauna. definitely will be back.”
A
Anita
United Kingdom
“We had a deluxe family room with space to relax should the weather be bad-it wasn’t! Would recommend even though placed long way from lift. Food surprisingly good even though buffet style. Every one was very helpful & friendly . Free parking a...”
C
Caroline
United Kingdom
“Good hotel to stay at. Very helpful staff. definitely will stay again.”
C
Caroline
United Kingdom
“Very helpful staff, good location & good food. definitely would stay again.”
M
Michael
United Kingdom
“The spa enjoyed.
The sea view great and room spacious however decor in general very tired.
We liked the restaurant and bar.
Staff excellent as was the food.”
M
Melanie
United Kingdom
“I liked the facilities. Lookys was lovely and good food !! Really good spot to chill in.
Breakfast was a bit stressful, with buffet always being so busy.
Pool facilities were really good and clean
Overall, good stay and room with balcony was...”
J
Joshua
United Kingdom
“Rooms are clean and comfortable, facilities that the hotel also offer are great, variety of activities, good food and a very good bar!”
Vanesa
United Kingdom
“I liked it everything the only thing is that the hotel needs to introduce air conditioning in the rooms towards the car park side...is extremely hot inside the room. There was an electric fan inside the wardrobe but not enough still too hot...”
Best Western Palace Hotel & Casino takes special requests - add in the next step!
Check-in
From 16:00 to 00:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Please note the property will contact guests when a booking is subject to the group policies.
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