Private parking, On-site parking, Valet parking, Electric charging
Views
Sea view, City view, View, Mountain view
Free Wifi
Internet
Shuttle service
Airport shuttle, Shuttle service
Kitchen Facilities
Coffee machine, Electric kettle
Wellness
Fitness center
Accessibility
Entire unit wheelchair accessible, Upper floors accessible by elevator
Swimming pool
Private, Kids' pool, Outdoor swimming pool
About this property
Novotel Citygate features spacious accommodations a short walk from Tung Chung MTR and Ngong Ping 360. The 4-star hotel offers free shuttle services to Hong Kong International Airport.
Novotel Citygate Hong Kong provides easy access to local attractions like the Giant Buddha, AsiaWorld-Expo, Hong Kong Disneyland and Cathay Pacific City. Citygate Outlets are just about 984 feet away.
All rooms are elegantly decorated and come with flat-screen cable TV. Views of the sea or swimming pool can be enjoyed from guestrooms. A hairdryer, ironing facilities and bathrobes are included.
Facilities at Citygate Novotel include a well-equipped 24-hour gym, an outdoor swimming pool and a public bath. Guests can relax on the lounge chairs located around the swimming pool. Beautiful gardens decorate the hotel.
Essence Restaurant features a large international buffet, while Olea serves Mediterranean dishes. The lobby bar provides live entertainment and sports events screenings.
Novotel Citygate Hong Kong is reducing the reliance on single-use plastics in their toiletries.
there is no live entertainment in the Bar
Couples in particular like the location – they rated it 9.1 for a two-person trip.
This property has 1 third-party sustainability certification.
Green Globe Certification
Guest reviews
Categories:
Staff
8.9
Facilities
8.5
Cleanliness
8.7
Comfort
8.7
Value for money
8.1
Location
9.2
Free Wifi
8.9
Select topics to read reviews:
Guests who stayed here loved
Riezyl
Philippines
“Very near the airport. They have free airport shuttle which is so convenient. Connected ti the outlet store. Near disneyland too.”
J
Jellica
United Arab Emirates
“The location is very accessible to Tung Chung and hassle-free, especially convenient for families with children.”
C
Catherine
Thailand
“Great for a stay if you need to be at the airport early or just for a long layover.”
B
Bryan
Australia
“the hotel manager on shif was so incredibly kind in helping us access a room early after flying from europe, the free bus service was easy, the pool areas were excellent, and access to exec lounge was amazing.”
D
Darrell
Singapore
“Good location near to the airport, connected to Citigate Mall for shopping and food. Very near to the MTR station.”
Vickie
Australia
“Free shuttle very convenient and easy access to the outlet. Room is big and quiet.”
Anjali
United States
“You can't beat the location! Attached to the outlet mall and next to the MTR. The rooms are exceptional and although it's a bit on the pricier end, the convenience of having the mall and easy access to get around, made it worth it. I went to...”
Tom
United States
“Excellent stay and we were able to check in early as well.”
Peni
Fiji
“Ease of check in. Friendly/professional staff and excellent service. In addition, the location of the Citygate Mall and the Tung Chung station makes it very convenient for short stay visitors.”
W
Warawan
Thailand
“The room is quite large comparing hotels H.K. downtown but fitting furniture is looked old and found some minor damage but it's clean and purifier is provided. Therefore, the room is clean and tidy even it looks old but it's acceptable to me.
I...”
Hotel area info
Restaurants
2 Restaurants On Site
Essence
Cuisine
International
Ambience
Family-friendly
Olea
Cuisine
Italian • Mediterranean
Amenities of Novotel Citygate Hong Kong
Great facilities! Review score, 8.5
Most popular amenities
Pool – outdoor (kids)
Free Wifi
Airport shuttle (free)
Non-smoking rooms
Fitness center
Private Parking
2 restaurants
24-hour front desk
Bar
House rules
Novotel Citygate Hong Kong takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of HK$ 800 is required on arrival. That's about $102. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 16 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
HK$ 550 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
HK$ 550 per person, per night
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
Cash
The fine print
Must-know information for guests at this property
Please note that name changes or other amendments are strictly not allowed for nonrefundable bookings. Please note that a free shuttle service is provided to and from the airport (06:00 - 23:40) at 20-minute intervals. Please proceed to Terminal 2, Airport Coach Terminus, Bays 9-15 for pick up. Guests are kindly requested to book with their name and credit card holder name in Pinyin. Credit card holder details must match the guest ID presented to hotel staff upon check-in. In case of third party payment, please contact the hotel for details. For Breakfast & Dinner offer additional charge is required for a child dinner. The Swimming Pool is opened from 7am to 12:15pm; 1:15pm to 7pm every day, from 1 March to 30 November.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of HK$ 800 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
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Philippines
United Arab Emirates
Thailand
Australia
Singapore
United States
Fiji
