Grand City Hall Hotel & Serviced Residences

–Excellent location - show map
+21 photos
Scored 9
Rated superb

Staff

9.3
  • Apartments
  • Swimming pool
  • BBQ facilities
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Cheapest option at this property for 2 adults, 1 child

1 × Deluxe Double or Twin Room
Price for:
Max adults: 2 <br> Max children: 1
Beds: 2 single beds
Free cot available on request
or 1 extra-large double bed
Free cot available on request
Free stay for your child
Non-refundable
Pay online
Breakfast included
We have 2 left
US$71 per night
Price US$234
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!

You might be eligible for a Genius discount at Grand City Hall Hotel & Serviced Residences. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Experience world-class service at Grand City Hall Hotel & Serviced Residences

Grand City Hall Hotel & Serviced Residences is situated in the heart of Medan. It is next door to the Bank Indonesia Complex. The hotel is a 5-minute drive from Medan Train Station and an hour's drive from Kuala Namu International Airport. Each room at Grand City Hall Hotel & Serviced Residences features a flat-screen TV, writing desk and free internet. Rooms are also equipped with tea and coffee makers, and room service is available. Grand City Hall Hotel & Serviced Residences provides a wide selection of dining options. Guests can sample Chinese, Japanese and Western cuisines. The Coffee Shop and Piano Lounge are ideal for light refreshments and drinks. Guests can enjoy a grand outdoor swimming pool. There is also a spa and wellness centre with professional massage services.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Airport shuttle
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • Room service
  • Restaurant
  • Bar
  • Free cot available on request

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (9.3)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

  • Top pick by families with children

Free private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.

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Availability

Prices converted to USD
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Please select one or more options you want to book

All available apartments

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Recommended for 2 adults, 1 child

1 × Deluxe Double or Twin Room
Price for:
Max adults: 2 <br> Max children: 1
Beds: 2 single beds
Free cot available on request
or 1 extra-large double bed
Free cot available on request
Free stay for your child
Non-refundable
Pay online
Breakfast included
We have 2 left
US$71 per night
Price US$234
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!
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+ King Room with Spa Bath - Non-Smoking
  • Non-refundable
  • Pay online
Breakfast included in the price
  • 1 large double bed
US$283 for 3 nights
Reserve
  • You won't be charged yet
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+ One-Bedroom Apartment
  • Non-refundable
  • Pay online
Breakfast included in the price
  • 1 large double bed
US$312 for 3 nights
Reserve
  • You won't be charged yet

Error: Please select one or more options you want to book

Select an accommodation type and how many you want to reserve.
Accommodation Type Number of guests Today's price Your choices

How many rooms will you need for your stay? Please select here.

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Deluxe Double or Twin Room
Recommended for 2 adults, 1 child
Free cot available on request

Air-conditioned room with a flat-screen TV, desk and a tea/coffee maker.

Room
323 feet²
Private kitchenette
Private bathroom
Air conditioning
Flat-screen TV
Free WiFi
  • Free toiletries
  • Shower
  • Bathrobe
  • Safety deposit box
  • Bidet
  • Toilet
  • Sofa
  • Hardwood or parquet floors
  • Towels
  • Tile/marble floor
  • Desk
  • Seating Area
  • TV
  • Slippers
  • Telephone
  • Ironing facilities
  • Satellite channels
  • Tea/Coffee maker
  • Hairdryer
  • Kitchenette
  • Wake up service/Alarm clock
  • Wake-up service
  • Toilet paper
  • Hand sanitiser
  • Single-room air conditioning for guest accommodation
Max adults: 2 <br> Max children: 1
US$71 per night
Price US$234
Included: 10 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
  • discount may be available
  • •
    We have 2 left
  • Free stay for your child
King Room with Spa Bath - Non-Smoking
  • 1 large double bed
Free cot available on request

Featuring a marble sunken bath, this air-conditioned suite offers Japanese inspired designs with a 4 sqm hot tub. There is also a flat-screen satellite TV, personal safe and refrigerator with minibar.

Room
377 feet²
Private kitchenette
Private bathroom
Bath
Air conditioning
Flat-screen TV
Free WiFi
Max adults: 2 <br> Max children: 1
US$86 per night
Price US$283
Included: 10 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
  • •
    We have 1 left
  • Free stay for your child
One-Bedroom Apartment
  • 1 large double bed
Free cot available on request

This air-conditioned apartments offers free access to the gym and swimming pool. Fitted with a flat-screen satellite TV, refrigerator with minibar and a personal safe. Private bathroom comes with a bath or shower, slippers and free toiletries.

Entire apartment
775 feet²
Private kitchenette
Private bathroom
Air conditioning
Flat-screen TV
Free WiFi
Max adults: 2 <br> Max children: 1
US$94 per night
Price US$312
Included: 10 % Service charge
Excluded: 10 % Tax
  • Very good breakfast included
  • Non-refundable
  • Pay online
  • •
    We have 1 left
  • Free stay for your child
  • You won't be charged yet

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Nadeem
    United Kingdom United Kingdom
    “Friendly staff, great location, the room was very comfortable”
  • Ahmad
    Malaysia Malaysia
    “Location ,staff very helpful and the food during breakfast was very good.”
  • Nadine
    Austria Austria
    “Very clean. Amazing staff and ABSOLUT PERFECT BREAKFAST. Everything was clean and we had an amazing stay.”
  • Nor
    Malaysia Malaysia
    “Breakfast spread with local menus...attentive staffs and great location”
  • Najatul
    Malaysia Malaysia
    “Stayed at Grand City Hall Medan comfy room, jacuzzi best gila, breakfast pun sedap! Dekat mall & senang dapat Grab. Recommended! ✅”
  • Utmspace
    Malaysia Malaysia
    “First time stay here, it was satisfied with everything. Will coming back soon here with my friends haha”
  • Sander
    Belgium Belgium
    “Very good breakfast buffet and the staff were super helpful from the moment we checked in. Big rooms with AC u can regulate from your bed! The gym is equipped with all you need for a holiday workout and take a dip in the indoor pool afterwards.”
  • Ulrike
    Austria Austria
    “Interesting hotel with a mix of old and new in the Heart of Medan‘s old town Kesawan”
  • Shamuela
    United States United States
    “Ponctuality; service; location; great food; professionalism of the staff”
  • El
    Morocco Morocco
    “We liked the facilities and the room was spacious and very quiet, noise didn’t carry at all! Also made use of the spa facilities which were wonderful, great value and next to a huge pool! We also loved how friendly all the staff were and the...”

Managed by Grand City Hall Hotel & Serviced Residences

Company review score: 9.3Based on 212 reviews from 1 property
1 managed property

Company information

Our professional English speaking staff will be very happy to assist and service you during your stay in our hotel.

Property information

The Grand City Hall Medan Hotel & Serviced Residences has been conceptualized to become one of Medan’s leading international five star hotels.

Neighbourhood information

Located in the heart of Medan, the hotel is in fact as the one of the few commercial buildings in Sumatera with seismic bearing device which minimizes the impact of up to 9 richter scale earthquakes. With a designated Blue Bird Taxi stand right next to the hotel you should have no trouble getting around the city.

Languages spoken

Mandarin,English,Indonesian

Property surroundings

Restaurants

1 restaurant on site
  • Restaurant #1

    No additional info available

House rules

Grand City Hall Hotel & Serviced Residences takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of Rp 500,000 is required on arrival. That's about US$30. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Rp 650,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 650,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Accepted payment methods
American ExpressVisaMastercardCash
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of Rp 500,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.