Grand Mercure Batam Centre

–Great location - show map
+48 photos
Scored 8.5
Rated very good

Staff

9.0

Property highlights

Get the celebrity treatment with world-class service at Grand Mercure Batam Centre

Elegant Accommodation: Grand Mercure Batam Centre in Batam offers a 5-star experience with spa facilities, a fitness centre, sun terrace, and a year-round outdoor swimming pool. Guests enjoy free WiFi, a restaurant, bar, and a lush garden. Comfortable Amenities: The hotel features air-conditioned rooms with private bathrooms, city views, and modern amenities such as minibars and flat-screen TVs. Additional facilities include a fitness room, wellness packages, and free on-site private parking. Dining Options: A variety of dining options are available, including a family-friendly restaurant serving Chinese, Indonesian, and international cuisines. Breakfast options include continental, American, buffet, vegetarian, halal, gluten-free, and Asian. Prime Location: Located 10 km from Hang Nadim International Airport, the hotel is near attractions like Ocarina Beach (2.9 km) and Nagoya Hill Shopping Mall (4.6 km). Free shuttle service and full-day security enhance the guest experience.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Spa and wellness centre
  • Airport shuttle
  • Non-smoking rooms
  • Fitness centre
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
Grand Mercure
Hotel chain/brand
Grand Mercure

Top location: Highly rated by recent guests (8.5)

Breakfast info

Continental, Vegetarian, Halal, Gluten-free, Asian, American, Buffet

Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Faiz
Singapore Singapore
“The staffs were very helpful. There was a problem of my room’s Netflix and they changed my room to make sure I have an enjoyable stay there. The room is very clean and comfortable.”
Dyazadyla
Singapore Singapore
“From the check in process to my check out process i have no complain at all. Everything was beyond my expectation. Even my request was being accommodate! Applause for that!”
Nora
Singapore Singapore
“I love the simplicity & functionality of the hotel. Love the fact that they have a shuttle service to One Batam Mall.and a few other places. The breakfast spread is scrumptious too and it was a pleasant surprise to see that they served on the spot...”
Vani
Singapore Singapore
“We were lucky to get an upgrade for our rooms. The rooms were spacious, beautifully structured, and the view was amazing, we absolutely loved it!”
Fabiola
Singapore Singapore
“The hotel is simply amazing. Big and nice rooms, comfortable bed, well equipped gym, nice pool, and amazing breakfast”
Laura
Singapore Singapore
“Overall the room was amazing and view too. What i like the most is the breakfast was superb. Alot of variety from local to western to japanese too. Keep it up all. Please keep it all the great work to maintain the service tip top.”
Mrs
Singapore Singapore
“Spacious room, clean, good matress. This hotel is very new, open in last May, according to one staff. We stay on 15th fl of 18th highest. Staff all very kind, smile, helpful, good english, well trained. Bfst is awesome, altho i cant eat much....”
Stesha
Singapore Singapore
“Facilities and amenities were great, from the general spaces to room. Staff were warm and hospitable. We had a special request to have a late check out, which the team accommodated. It was a great experience overall. The staff also added special...”
Lam
Singapore Singapore
“The staff is so welcoming and warm. All the questions and help I need they are so helpful and proactive in seeing them doing their very best to fulfil so sincerely. Especially the very pleasant surprise of decorating the room for my friend for...”
Chen
Singapore Singapore
“Very new hotel with great facilities. Value for money.”

Hotel surroundings

Restaurants

2 restaurants on site
Ambrosia All Day Dining
  • Cuisine
    Chinese • Indonesian • Pizza • Local • Asian • International
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambiance
    Family friendly • Modern • Romantic
  • Dietary options
    Halal • Vegetarian • Gluten-free • Dairy-free
Celeste Cafe & Lounge
  • Cuisine
    Local • Asian • International
  • Open for
    Brunch • Lunch • Dinner
  • Ambiance
    Family friendly • Modern • Romantic
  • Dietary options
    Halal • Vegetarian

House rules

Grand Mercure Batam Centre takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Rp 500,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 500,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Mercure Batam Centre in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.