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About this property
Comfortable Accommodations: Hilton Garden Inn Jakarta Taman Palem in Jakarta offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, free WiFi, and modern amenities.
Exceptional Facilities: Guests can enjoy an infinity swimming pool, fitness centre, and lush garden. The hotel features a family-friendly restaurant serving Asian and international cuisines, a bar, and a minimarket. Additional facilities include a kids' pool, fitness room, and electric vehicle charging station.
Convenient Location: Located 11 km from Soekarno-Hatta International Airport, the hotel is near attractions such as Museum Bank Indonesia and Central Park Mall, each 14 km away. Free on-site parking and nearby shops enhance the stay.
Couples particularly like the location — they rated it 8.5 for a two-person trip.
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Sustainability
This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.
Guest reviews
Categories:
Staff
9.1
Facilities
8.8
Cleanliness
8.9
Comfort
9.0
Value for money
8.4
Location
8.3
Free WiFi
8.7
High score for Jakarta
Select topics to read reviews:
Guests who stayed here loved
D
Daria
Indonesia
“Easy access to the airport, very clean and crisp, amazing staff. Restaurant is top notch”
Guido
Italy
“Very close to the airport, modern facilities, comfortable and clean”
Backpacker
India
“It is absolutely fabulous. friendly and polite staff, clean rooms and bathrooms, Big city view window in the room, really good breakfast, I would come back in Hilton Garden Inn and stay in future. I really loved it ❤️”
Isitha
Sri Lanka
“Ambience of the hotel facility connected to a shopping mall.”
Norbertas
Lithuania
“Very comfortable and clean room. Can’t expect less from Hilton Garden family. Always the highest of standards. Would recommend and would rebook again.”
J
Jennet
United Kingdom
“Hotel very isolated by surrounding roads. Difficult to walk anywhere outside the hotel.”
M
Muhammed
United Arab Emirates
“Easy location ,mall nearby ,hygiene and amenities are worth money”
Joydarnes_tm
Thailand
“It is a very comfortable room with all the facilities you mainly used during your stay. The television had international channels that you could choose what to watch according to your like. The service response was fast and the receptionists tried...”
A
Anastasia
Australia
“Honestly I’ve done a lot of travelling in my time and this was the cleanest hotel room I’ve ever stayed in. Truely immaculate. The staff were so friendly and spoke great English. We loved the pool with our baby son and it was never busy so we were...”
Gaya
Netherlands
“very friendly throughout the entire stay, the people who work there make the hotel worth a 10. very good service and a beautiful view.”
Hotel surroundings
Restaurants
1 restaurant on site
Together & Co.
Cuisine
Asian • International
Open for
Breakfast • Lunch • Dinner
Ambiance
Family friendly • Modern
Dietary options
Halal • Vegetarian
Facilities of Hilton Garden Inn Jakarta Taman Palem
Great facilities! Review score, 8.8
Most popular facilities
Outdoor swimming pool
Non-smoking rooms
Fitness centre
Spa and wellness centre
Room service
Restaurant
Tea/coffee maker in all rooms
Bar
Free cot available on request
House rules
Hilton Garden Inn Jakarta Taman Palem takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of Rp 500,000 is required on arrival. That's about US$30. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 11 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Breakfast is complimentary for children below 5 years old.
Breakfast surcharge of IDR 80,500 net per child applies for children aged 5 to 10 years.
Children aged 11 years and above will be charged for breakfast as adults.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hilton Garden Inn Jakarta Taman Palem in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of Rp 500,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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