Name: Novotel Samator Surabaya Timur
Address: Jl. Raya Kedungbaruk No. 26-28, Rungkut, 60298 Surabaya, Indonesia, Jl. Raya Kedungbaruk No. 26-28, East Java, 60298, Indonesia
Rating: 7.9

Sustainability certification

Novotel Samator Surabaya Timur

–Good location - show map

+101 photos

City view
Swimming pool
Free WiFi
Free parking
Air conditioning
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safety deposit box

About this property

Comfortable Accommodations: Rooms feature air-conditioning, city or river views, walk-in showers, and modern amenities such as free WiFi, flat-screen TVs, and work desks. Additional comforts include bathrobes, soundproofing, and interconnected rooms. Exceptional Facilities: Guests can enjoy spa facilities, a swimming pool with a view, fitness centre, and massage services. The hotel offers a restaurant serving international cuisine, a bar, and a kids' pool. Free on-site parking and a 24-hour front desk enhance the stay. Prime Location: Located in Surabaya, the hotel is 11 km from Juanda International Airport. Nearby attractions include Gubeng Train Station (8 km) and Surabaya Zoo (6 km). Highly rated for its swimming pool, attentive staff, and delicious breakfast.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Breakfast info

Continental, Halal, Asian, American, Buffet, Breakfast to go

Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

Room type	Number of guests
Superior King Room 1 extra-large double bed
Superior King Suite 1 extra-large double bed
Superior Twin Room 2 single beds
Deluxe Double Room 1 extra-large double bed
Deluxe Twin Room 2 single beds
Executive Suite with 1 King Size Bed and 2 Single Bed 2 single beds and 1 extra-large double bed
Executive Suite with 1 King size Bed 1 extra-large double bed
Executive Suite
Executive Twin Room 2 single beds
Executive Double Room 1 extra-large double bed

Sustainability

This property has 1 third-party sustainability certification.

Green Key (FEE)

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Celine

Malaysia

“The staff was friendly, professional and helpful. I love the huge balcony where our family can have breakfast together in a private area. We also love the food in the restaurant downstairs - it's so good that we even decided to have it for dinner...”

Tamilarasi

Malaysia

“Clean and big enough for our family. Comfortable stays.”

Teodor

Bulgaria

“Everything were more than perfect. The staff was very nice.”

Lobrino

Philippines

“Bfast is awesome, many selections and it is affordable”

Arinda

Hong Kong

“The architect is modern and clean, easy to locate on the google maps and spacious area nearby a small shopping mall is good when in need of personal care or whatnots.”

Yawen

Singapore

“Clean bed and very comfortable to sleep in. Nice room with views. Staff are friendly and nice! 👍”

Normaya

Singapore

“Breakfast was good. Room was excellent. For this specific trip, my request to have my granddaughter's 4th birthday decoration in the room prior to our arrival was beautiful and amazingly done! Perfect!!”

Aiala

Spain

“The hotel was really nice, the room was clean, spacious, with all the amenities you need. Bonus point for the refillable water bottles and dispensers everywhere. Gym is basic but perfect for a little workout. The pool is nice and spa was good...”

Malta

“This was our second stay in a matter of 3 days in this hotel. What I really appreciated was that on our first stay - which wasn't excellent they asked us for a written review - the second time we stayed they improved and attended to the flaws...”

Malta

“This was our first stay here. The amenities in the room were good for a 1 night. There is good room service. The bathroom was big and spacious with a good shower. Breakfast was big and abundant.”

Hotel surroundings

Restaurants

1 restaurant on site

Food Exchange

Cuisine
International
Ambiance
Family friendly • Modern • Romantic
Dietary options
Halal

House rules

Novotel Samator Surabaya Timur takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children older than 12 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

12+ years

Extra bed upon request

Rp 350,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Accepted payment methods

Cash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.