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About this property
Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property.
The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Centre while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property.
Each air-conditioned room is fitted with a wooden or carpet flooring, free minibar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower.
The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free.
The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phoenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
There are more repeat guests here than most other properties.
Availability
Prices converted to USD
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Please select one or more options you want to book
Guest reviews
Categories:
Staff
9.0
Facilities
8.5
Cleanliness
8.6
Comfort
8.6
Value for money
8.4
Location
8.6
Free WiFi
8.2
Select topics to read reviews:
Guests who stayed here loved
F
Faryar
Australia
“Excellent location, warung Kolega across the road is one of the best in Bali, clean, comfortable and good value for money”
Bernadeta
Indonesia
“They really do good in avoiding the use of plastic. Great!!
Breakfast is okay, not outstanding but okay”
W
William
United Kingdom
“This is a business/ corporate hotel but it had a great pool and good gym facilities. The bed was really pig and comfy and everyone at the hotel was helpful”
Muhammad
Indonesia
“The room is big and clean. The bed is comfy. The gym and pool is great. The security is friendly and always with a big smile to greet you.”
N
Nur
Malaysia
“The breakfast was excellent!! like 5 stars hotel, The staff were polite and helpful.”
H
Hilda
Indonesia
“The breakfast has varieties of food and the staff are very nice”
Muhamad
Malaysia
“Everything is good.... Room good, food good, very clean hotel.”
D
Dewi
Indonesia
“Location is perfect and facilities inside the room”
H
Herwinda
Indonesia
“The hotel is worth for stay with family and value for money. The room is always clean and comfy. The breakfast is delish. love it..”
Zhen
Malaysia
“Breakfast and lunch choices are good and the excellent value for money.”
Hotel surroundings
Restaurants
1 restaurant on site
Oryza
Cuisine
Indonesian • Asian • International
House rules
The Alana Surabaya takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 1 year
Extra bed upon request
Rp 350,000 per child, per night
Cot upon request
Rp 350,000 per child, per night
2+ years
Extra bed upon request
Rp 350,000 per person, per night
Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
There are no cots available at this property.
All extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
A negative coronavirus (COVID-19) PCR or Antigen test result is mandatory for guests who stay for 3 nights or more and must show upon arrival.
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Australia“Excellent location, warung Kolega across the road is one of the best in Bali, clean, comfortable and good value for money”
Bernadeta
Indonesia“They really do good in avoiding the use of plastic. Great!! Breakfast is okay, not outstanding but okay”
United Kingdom“This is a business/ corporate hotel but it had a great pool and good gym facilities. The bed was really pig and comfy and everyone at the hotel was helpful”
Muhammad
Malaysia“The breakfast was excellent!! like 5 stars hotel, The staff were polite and helpful.”
