Located just a 3-minute walk away from JR Ueno Station, カプセルネットグランカスタマ上野店 features a large public bath and a sauna. There is a 24-hour front desk and free luggage storage is available. WiFi is free throughout the property.
There is a female-only floor as well as a male-only floor. Hairdryers, mobile phone chargers, electronic blankets, and tablet computers can be rented for free.
There is a relaxation area with reclining chairs and reading area with comic books. A shower room and a launderette are also available on site.
There is a dining area where a list of a la carte menu items are available on site. A convenience store is located on the ground floor.
Some of the popular locations nearby include the Ameya-Yokocho Market, only a 2-minute walk from the hotel. In addition, Sensoji Temple is just a 15-minute train ride away on the Ginza Subway Line.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
“Located very close to Ueno station with a lot of essential shopping and eateries around. Pretty streets at night.”
Connor
New Zealand
“With included food in the cost it is a very good price. The food is basic but it will sustain you”
A
Arianna
Italy
“I only spent one night here because I needed to take the skyliner early in the morning to Narita Airport, the location is great, super close to the station, Ueno park, Nezu, and not far from Taito and Asakusa.
There's an onsen and sauna inside,...”
Jennifer
Switzerland
“The check in was easy and the staff friendly. It's well located not to far from the station. It's a capsule hotel so you get what you pay for, however the capsules are clean and spacious.”
M
Marc
United Kingdom
“I thought the hotel and the area were outstanding, best time I've had in Tokyo so far. However the experience was marred by machine noises at 4:30 am. This was probably from the washing machines that were near my capsule.
I'd definitely go back...”
P
Perrine
United Kingdom
“Very clean and cozy, everyone around is respectful. Great value for money and is in a great area with good access to trains and lots of restaurants around.”
T
Tan
Malaysia
“The strategic location for transportation, foods, drinking n shopping. Helpful staff, large luggage to store only at reception floor, it might be troublesome as you need to ask for it everytime to keep your shopping items etc
A normal size locker...”
Lejube
Finland
“It was as good as expected. If you want to experience old school capsule Hotel, this is the place for it. Nice stay, free curryrice and drinks, a lot on Manga books etc.”
K
Kerrie
Australia
“Great location and value for money. Very comfortable stay with excellent facilities.”
O
Oliver
Canada
“Facilities, location and service were of good caliber.”
Property surroundings
House rules
Gran Custama Ueno takes special requests - add in the next step!
Check-in
From 14:00 to 23:30
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children are not allowed.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that additional fees apply to store luggage on site after check-out.
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