Experience world-class service at Hakone Suishoen

Elegant Accommodation: Hakone Suishoen in Hakone offers a 5-star ryokan experience with a hot spring bath, spa and wellness centre, sauna, and open-air bath. Guests can relax in the garden or on the terrace and enjoy the scenic views. Comfortable Amenities: The property features air-conditioning, balconies, private bathrooms with bathrobes, and free toiletries. Additional amenities include a minibar, TV, and electric kettle. Free on-site private parking is available. Dining and Services: A restaurant serves Japanese and international cuisines, while breakfast and dinner are provided by the property. Massage services and a bar enhance the guest experience. Prime Location: Located less than 1 km from Kowakudani Station, the ryokan is 9 km from Hakone-Yumoto Station and 47 km from Shuzen-ji Temple. Nearby attractions include Fuji-Q Highland at 49 km. The surrounding area is a hot spring area.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (9.1)

  • Free private parking available on-site

  • Open-air bath, ​Public Bath, ​Hot spring bath


Limited supply in Hakone for your dates: 8 five-star ryokans like this are already unavailable on our site

Guest reviews

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Value for money
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Guests who stayed here loved

  • Jason
    United Kingdom United Kingdom
    Dinner and breakfast were amazing food experiences. Service at every step was welcoming, even as a family.
  • Christopher
    United Kingdom United Kingdom
    Perfect in all respects. Food and staff exceptional.
  • Patricia
    Canada Canada
    Our stay at Hakone Suishoen was an unforgettable experience of luxury and relaxation. The in-room couple’s massage and private onsen were absolutely divine, offering ultimate comfort and tranquility. The staff’s impeccable service rivaled even the...
  • Sarit
    Israel Israel
    Everything was perfect. Both meals were exeptional . The room was great .
  • Breandan
    United Kingdom United Kingdom
    The food was incredible, my wife who is a fussy eater at the best of times enjoyed everything there and I enjoyed flavours I’ve never had before,
  • Paul
    Australia Australia
    Authentic Japanese relaxing, spacious and beautiful
  • Lavinia
    Singapore Singapore
    Excellent accommodation - great to have a private onsen. We were pleasantly surprised by the chef who we felt was 2* Michelin. The meals were beyond superlatives.
  • Thi
    Australia Australia
    Both japanese breakfast and dinner were delicious and hearty. The quality of food and service were excellent. Staff were friendly, warm and very professional.
  • Angela
    Portugal Portugal
    I was amazed by the beauty of the hotel gardens and the décor. The room was spectacular, huge and with a private onsen overlooking the forest. The food was amazing and all the service absolutely spectacular.The staff
  • Tatiana
    Israel Israel
    The beautiful cute place, comfortable beds and futons, the best dinner and breakfast! We really enjoy on the bath in the room and in public ryokan. All facility was very clean and comfortable.

Property surroundings

House rules

Hakone Suishoen takes special requests - add in the next step!
Check-in
From 15:00 to 19:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted
Smoking
Smoking is not allowed.

The fine print

Need-to-know information for guests at this property

The hotel has a free 2-way shuttle service to Kowakidani Station. If needed, guests are required to inform the hotel at the time of booking.

Dinner hours are 18:00-20:30 (last start time). If you have a preferred time, please let us know in advance. If we cannot meet your request, we will contact you.

Please note that guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

To prepare appropriate amenities, the hotel requests to be informed of the number of guests and their genders, at the time of booking.

Please include whether you have any food allergies, and which if applicable, at the time of booking.