About this property

Boasting large hot spring baths and great Suwa Lake views, Kamisuwa Onsen Shinyu provides Japanese-style guestrooms with a modern touch in a relaxing ambience. Free Wi-Fi is provided in the lobby, and parking is available for free. Each spacious room comes with tatami (woven-straw) flooring and traditional futon bedding, and features facilities like a wall-hanging flat-screen TV and a blu-ray player. Guests at Shinyu Kamisuwa Onsen can enjoy art works displayed throughout the property, or relax with in-room massages at an extra charge. The hot spring baths can be reserved for a private use. A gift shop and vending machines are available on site. The property is a 10-minute drive from JR Kamisuwa Station, and free shuttles are available from the station. Suwa Taisha Shrine is a 15-minute drive away. Guests can enjoy modern fusion-style Japanese multi-course meals, featuring seasonal speciality dishes.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.9)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Asian

  • Free private parking available on-site

  • Open-air bath, ​Public Bath, ​Hot spring bath


 ! 

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Availability

Prices converted to USD
We have no availability here between Wed 24 Sept 2025 and Sat 27 Sept 2025

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Room type
Number of guests
Price
2 single beds
and
1 futon bed
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2 single beds
or
3 single beds
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2 single beds
or
3 single beds
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Not available on our site for your dates
2 single beds
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3 futon beds
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Limited supply in Suwa for your dates: 2 four-star ryokans like this are already unavailable on our site

Guest reviews

Categories:

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Facilities
Cleanliness
Comfort
Value for money
Location
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Guests who stayed here loved

  • Sinthia
    Australia Australia
    Location and Onsen Pretty picturesque lake view. Food served for dinner and breakfast was pretty good.
  • Llana
    Australia Australia
    Service was amazing and so accomodating, Onsen experience was great, room was traditional but very comfortable and the private onsen experience was great
  • Chee
    Singapore Singapore
    Rooms were comfortable and good size. Dinner included in half board is very good!
  • Tan
    Singapore Singapore
    The dinner and breakfast were superb especially with the service! We are unable to speak Japanese and a lady that could speak our language was assigned to explain the dishes to us, which we truly appreciated.
  • Joffrey
    France France
    Very nice and competent staff, excellent room with a very nice view of the lake and the personal onsen is really nice. I will come back as soon as I am in the area.
  • Linda
    Singapore Singapore
    The staff were polite and able to speak some English. The hotel is clean and the rooms are comfortable. The meals were delicious and beautifully served. The onsen was clean and comfortable.
  • Kramer
    South Africa South Africa
    Location Shuttle Facilities Authentic Lovely staff Good value
  • Lu
    Taiwan Taiwan
    The hotel is very clean, and both the service and foods are also excellent.
  • Grace
    New Zealand New Zealand
    The Onsen was amazing, the staff were lovely and the room itself was beautiful
  • Lyons
    Australia Australia
    Nice, spacious rooms with a beautiful view of the lake. The open air bath was a real selling point for the room we chose as was the open of having a traditional kaiseki. The private dining rooms were fantastic.

Managed by 合資会社親湯温泉

Company review score: 9.6Based on 504 reviews from 1 property
1 managed property

Property information

In support of the SDGs (Sustainable Development Goals), we are committed to eco-sustainable activities to maintain a rich natural environment. By staying at our hotel, you will offset about 15 kg of CO2 emitted during your stay. As a bonus, you will receive an "Offset STAY Certificate".

Neighbourhood information

Tateishi Park - About 15minutes by car, Matsumoto Castle - About 1 hour by car, Zenkoji Temple - About 2 hours by car, Snow Monkey Park - About 2 hours and a half by car, Hida Takayama - About 3 hours by car, Fuji - About 3 hours by car

Languages spoken

English,Indonesian,Japanese,Korean,Vietnamese,Chinese

Property surroundings

House rules

Kamisuwa Onsen Shinyu takes special requests - add in the next step!
Check-in
From 15:00 to 18:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBUC Cash is not accepted
Smoking
Smoking is not allowed.

The fine print

Need-to-know information for guests at this property

Guests need to check in before 18:00 in order to have dinner at the property.

To use the property's free shuttle from JR Kamisuwa Station, please make a reservation in advance. Contact details can be found on the booking confirmation.

Please inform Kamisuwa Onsen Shinyu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.