About this property

Right next to NASPA Ski Garden, New Otani Hotel boasts hot-spring baths, an indoor pool and 7 food and beverage options. Spacious Japanese and Western rooms are offered, all with a private bathroom. Guests can enjoy skiing (It's a ski slope. snowboarding is not available.) during the winter season on site. The area is popular for skiing and cycling. Guests at NASPA New Otani stay in air-conditioned rooms with a tea maker and fridge. The en suite bathroom includes a bathtub, slippers and amenities. The hotel is 2 km from JR Echigo Yuzawa Train Station. Parking is free and bicycles can be rented. Guests can relax at the sauna or hot tub, or unwind with a massage. Both tennis courts and table tennis are on offer, as is a fitness room. Ski equipment rental and ski storage are available. There is a shop at the property. Fontana serves Continental cuisine, and Japanese dishes are on offer at Senbazuru. Bar Festa offers a lively time with drinks and karaoke, while Bar Capri provides calm sophistication.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (8.6)

Breakfast info

Buffet

  • Free private parking available at the hotel

  • Ski-to-door

  • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Prices converted to USD
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Please select one or more options you want to book

All available rooms

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Recommended for 2 adults

1 × Japanese-Style Room (12 tatami)
Price for:
Max persons: 2
Beds: 6 futon beds x 6
Costs 1st night to cancel
No prepayment needed – pay at the property
We have 2 left
US$135 per night
Price US$450
3 nights, 2 adults
Reserve
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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below.

Select rooms
Bed type assigned at check-in
Free WiFi
Max persons: 2
US$103 per night
Price US$336
Included: ¥ 4127 Service charge per stay
Excluded: ¥ 6614 Tax per stay
  • Non-refundable
  • Pay in advance
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  • Learn more
Japanese-Style Room (12 tatami)
Recommended for 2 adults
We have 2 left
  • 6 futon beds
538 feet²
Free WiFi

Max persons: 2
US$135 per night
Price US$450
Included: 10 % Service charge
Excluded: ¥ 150 Hot spring tax per person per night, 10 % VAT
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$165 per night
Price US$548
Included: 10 % Service charge
Excluded: ¥ 150 Hot spring tax per person per night, 10 % VAT
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 2
US$223 per night
Price US$744
Included: 10 % Service charge
Excluded: ¥ 150 Hot spring tax per person per night, 10 % VAT
  • Breakfast & dinner included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
We have 4 left
  • 9 futon beds
797 feet²
Free WiFi
Max persons: 4
US$359 per night
Price US$1,194
Included: 10 % Service charge
Excluded: ¥ 150 Hot spring tax per person per night, 10 % VAT
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 4
US$417 per night
Price US$1,390
Included: 10 % Service charge
Excluded: ¥ 150 Hot spring tax per person per night, 10 % VAT
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max persons: 4
US$535 per night
Price US$1,781
Included: 10 % Service charge
Excluded: ¥ 150 Hot spring tax per person per night, 10 % VAT
  • Breakfast & dinner included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • You won't be charged yet
Limited supply in Yuzawa for your dates: 2 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Glenn
    Australia Australia
    Straight on the snow . Excellent views from the room .. Banquet meals were great
  • Rachel
    Australia Australia
    We travelled for our anniversary and were upgraded to a mountain view room and it was everything you could ever imagine! The view was something out of a movie 😍 and the room was nice and spacious. The location was great, not far from the train...
  • Ken
    Australia Australia
    Everything was exceptionally good - room, staff, cleanliness, view, value for money. One the best hotels ever, except for one thing.
  • Roger
    United States United States
    Convenient shuttle bus to take only five minutes to NASPA New Otani from train station. The room was very clean and comfortable. Onsen was great. Both buffets, dinner, and breakfast were delicious. We enjoyed our stay and will visit this very nice...
  • Jc
    Japan Japan
    I like how the hotel staff take the messages seriously and replied it sincerely. Love the room, unexpected big. And also the nespresso coffee machine in the room really made my day!
  • Tan
    Singapore Singapore
    Room is comfortable. Staff are friendly and helpful. Nice view on snow Mountain
  • Promporn
    Thailand Thailand
    staff is very nice the room is big fit to 5 people
  • Nadda
    Australia Australia
    Very clean, good location and Great place for kids to spend time in play area.
  • Martin
    Germany Germany
    Die Anlage ist toll - grundsätzlich braucht man sie nicht zu verlassen - alles verfügbar vor Ort. "Ski out - Ski in" und ohne Snowboarder !!!! in dem hoteleigenen SKI-Resort - haben wir leider verpaßt - wir waren spät in der Saison, also büßten...
  • 暢子
    Japan Japan
    お部屋も広く、温泉も気持ちよくて、何より朝食バイキングの美味しさに感動しました。また、利用したいと思いました。

Hotel surroundings

Restaurants

3 restaurants on site
  • O Dining Buffet restaurant
    • Open for
      Breakfast • Dinner
  • FONTANA Continental restaurant
    • Open for
      Dinner
  • Senbazuru Japanese restaurant
    • Open for
      Dinner

House rules

NASPA New Otani takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Check-out
From 00:30 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.

Only skiing is is possible at the property. Snowboarding is not possible.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.