Chateraise Hotel Nagano

–Great location - show map
+93 photos
Scored 8.5
Rated very good

Staff

9.0

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About this property

Comfortable Accommodations: Chateraise Hotel Nagano in Nagano offers air-conditioned rooms with private bathrooms, city views, and modern amenities including free WiFi, work desks, and flat-screen TVs. Dining Experience: Guests can enjoy Japanese and European cuisines at the on-site restaurant, complemented by a buffet breakfast. The hotel also provides a public bath and a 24-hour front desk for added convenience. Convenient Location: Located a 5-minute walk from Nagano Station, the hotel is 73 km from Matsumoto Airport. Nearby attractions include Zenkoji Temple (2.6 km) and Togakushi Shrine (23 km).

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Private parking
  • Free WiFi
  • Restaurant

Property highlights

Top location: Highly rated by recent guests (8.7)

Breakfast info

Buffet

  • Private parking at the hotel

  • Public Bath

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 single bed
1 single bed
2 single beds
2 single beds
1 single bed
1 single bed
2 single beds
and
2 bunk beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Ridzuan
Singapore Singapore
“The whole experience, check in, settle down, room and ambience.”
Xinz
Singapore Singapore
“Carpark was at the basement. Proximity to the shinkansen. There's coin laundry, onsend and unlimited ice cream”
Leo
Hong Kong Hong Kong
“The free cakes and free ice bars are simply unbeatable! Each registered guest gets one piece of cake for each night of stay, and unlimited ice bars from the fridge. For us, a family of 4 for a stay of 3 nights, that means 12 pieces of cakes! ...”
Dapaga
Spain Spain
“Free ice cream. Free pastries. Clean, silent, large rooms for being in Japan.”
Margaret
Singapore Singapore
“It’s close proximity to the train station. It has a public bath which is good after a long day. Breakfast spread is great and you can enjoy their cakes as well during breakfast. Free ice cream is available 24/7 at the lobby.”
Elspeth
United Kingdom United Kingdom
“Fantastic hotel. Very clean and comfortable. Lots of extras like welcome cake and ice creams after the spa bath. Breakfast was fantastic. Great location, very central. Would love to stay again if ever back in Nagano.”
Maurice
Australia Australia
“Lovely clean comfortable hotel with excellent service.”
Angela
United Kingdom United Kingdom
“We stayed in a Japanese style room as we are a family of 4. The room wasn’t very big but it was comfortable. We enjoyed the welcome cake and the free ice cream and there was an assortment of snacks at the counter. The staff was friendly and...”
Hiddenwoods
Thailand Thailand
“good location near Nagano station and bus stop to Hakuba. 1 Cake free for each in-house guest per night from 3pm to 6pm.”
Kuan
Malaysia Malaysia
“breakfast is good. come with variety choice of food and dessert provide cake and tea at tea time with various choice of cake room is large and cozy staff are helpful”

Hotel surroundings

Restaurants

1 restaurant on site
レストラン #1
  • Cuisine
    Japanese • European
  • Open for
    Breakfast

House rules

Chateraise Hotel Nagano takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit card Cash is not accepted
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.