Onsen Guest House Tsutaya

–Great location - show map
+43 photos
Scored 9.3
Rated wonderful

Staff

9.5

Property highlights

You might be eligible for a Genius discount at Onsen Guest House Tsutaya. Sign in to check if a Genius discount is available for your selected dates.

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About this property

Comfortable Accommodations: Onsen Guest House Tsutaya in Hakone offers comfortable rooms with private bathrooms, air conditioning, and mountain views. Only some rooms include a balcony, tatami floors, and free toiletries. Relaxing Facilities: Guests can enjoy a hot spring bath, open-air bath, and free WiFi. Additional amenities include a elevator, shared kitchen, and luggage storage. Local Attractions: Kowakudani Station is a 14-minute walk away, while Hakone Open-Air Museum lies 0.9 mi nearby. Other attractions include Hakone-Yumoto Station (4.3 mi) and Fuji-Q Highland (30 mi). Guest Favorites: Guests highly rate the communal lounge/TV room, kitchen, and room comfort.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Non-smoking rooms
  • Private Parking
  • Hot spring bath
  • Free Wifi

Top Location: Highly rated by recent guests (8.8)

  • Private Parking Available On Site

  • Open-air bath, ​Public Bath, ​Hot spring bath

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Availability

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Room Type
Number of guests
 
1 bunk bed
1 bunk bed
3 futon beds
2 twin beds
2 twin beds
and
2 bunk beds
and
1 futon bed
2 twin beds
and
2 futon beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Joana
Portugal Portugal
“This is a super nicer guest house overlooking the mountains and by the river, so the background noise will be the smoothing noise of water. A big plus was the nice onsen with both indoor and outdoor spaces that are lovely to relax at the end of...”
Katherine
United States United States
“Outdoor onsen, communal lounge, well equipped kitchen”
Cortney
United States United States
“I fell in love with this ryokan last year and was excited to bring my daughter here. I stayed in a shared room last visit but this time we got the private family room which was incredible! We fell asleep to the cool mountain breeze and sound of...”
Amit
Israel Israel
“Community area is very big and equipped with kitchen equipment. Also very cozy. The beds are clean, comfortable and each one has big space.”
Elena
El Salvador El Salvador
“Everything! Clean, lovely and good location. Loved the vibe”
Courtney
United States United States
“This was my first onsen experience, and I was a bit nervous. The staff did an excellent job in explaining the expectations and customs, which I was very thankful for. We felt relaxed from the moment we walked through the door. Everything was...”
Leah
Japan Japan
“Fantastic onsen facilities, beautiful decor and atmosphere, comfortable beds.”
Eamonn
United Kingdom United Kingdom
“We stayed for two nights to rest and relax after a week in Tokyo. It was perfect. We stayed in a twin room without and en suite but the bathroom was only across the hall. The hotel was quiet, relaxed and had the feel of a spa. The staff were...”
Alexondra
Italy Italy
“We loved this place. Very clean and had everything we needed. The onsen was amazing! Friendly staff. Shared bathrooms were never a problem. Close to public transport.”
Juan
Dominican Republic Dominican Republic
“Everything was amazing. The Spot a hidden gem. Outdoor onsen, great atmosphere, lounge with a great view, all supplies needed in the kitchen and more. Cabins very spacious.”

Area info

House rules

Onsen Guest House Tsutaya takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
Check-out
From 6:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUCUnionPay credit cardCash
Smoking
Smoking is not allowed.
Quiet hours
Guests need be quiet between 10:00 PM and 8:00 AM.

The fine print

Must-know information for guests at this property

Please note that guests under 18 years old are not allowed in shared dormitories and must book a private room.

The parking lot spaces are limited and requires advance reservations. Please contact us prior to arrival. If the parking lot is full, you will not be able to use the parking lot. Parking fee is ¥1,000 per car per night.

Quiet hours are between 22:00:00 and 08:00:00.