About this property

Comfortable Accommodations: The ryokan offers family rooms with air-conditioning, private open-air baths, and tatami floors. Each room includes a dining table, yukata, and free toiletries. Essential Facilities: Guests enjoy free WiFi, a public bath, 24-hour front desk, full-day security, and luggage storage. Free on-site private parking is available. Local Attractions: Located 2.5 mi from Jigokudani Monkey Park and 64 mi from Matsumoto Airport. Nearby attractions include Ryuoo Ski Park (6.8 mi) and Zenkoji Temple (17 mi). Hot Spring Area: The surrounding area features a hot spring, providing relaxation and wellness opportunities.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the top-rated area in Yamanouchi

  • Free Private Parking Available On Site

  • Public Bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
3 futon beds
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Jin
    United States United States
    Great location! Friendly and caring staff. They were so friendly and accommodating with my dog
  • Kirsty
    United Kingdom United Kingdom
    The staff were very friendly and helpful. The room was a great size
  • Harry
    Hong Kong Hong Kong
    We were incredibly well looked after by Yoko, who took care of us and provided an exceptional service. Very hospitable. Also, other staff including our day driver Toko were all wonderful and took care of us and made our stay extra special.
  • 米田
    Japan Japan
    温泉が貸切状態だったので、 とても良かったです! そして、サボテンが可愛い! 夜には蕾だったのが翌朝には花が咲いていました。
  • Akie
    Japan Japan
    新たな温泉街、宿開拓出来ました。 立地も良く、お風呂も気持ち良く、犬ちゃんにも優しく、昭和生まれの、私達には、大満足でした。
  • Kayo
    Japan Japan
    2泊目に愛犬の体調が悪くなり、急変に備え深夜に帰宅と大変ご迷惑をおかけしましたが、深夜にもかかわらずご対応頂き助かりました。 幸い帰宅途中に落ち着き、大事には至らず。 宿泊中も、とても静かでゆっくりとする事が出来ました。
  • Karina
    Argentina Argentina
    La calidez humana de los que trabajan ahí, y la atención personalizada. Todo muy limpio y confortable.
  • Sans2021
    France France
    La grande chambre par rapport au prix. Le onsen privatif. Pas très loin de la gare.

Area info

House rules

つるや旅館 takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Free!Pets are allowed. No extra charges.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 7:00 AM.

The fine print

Must-know information for guests at this property

Please inform つるや旅館 of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

License number: 長野県北信保健所指令06北保103-17号, 長野県北信保健所指令06北保第103-17号