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About this property
Offering a shuttle service, free parking and a free gym with sauna are offered by this 4-star hotel in the Chubary district of Astana. It is a 5-minute walk from the City Circus and the Ishim River.
All rooms at the Comfort Hotel Astana include air conditioning, satellite TV and a kettle. Your bathroom features a hairdryer, a bathrobe and slippers.
A breakfast buffet is provided each morning. Local and international cuisine is served in the Comfort’s restaurant, and the lobby bar features comfortable sofas.
The hotel is located next to over 15 embassies, business and expo centres. Trams take you directly to the city centre, which is 3.5 km away. Astana Airport is 13 km from the Comfort Hotel Astana Astana.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
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Guest reviews
Categories:
Staff
8.9
Facilities
8.3
Cleanliness
8.5
Comfort
8.6
Value for money
8.4
Location
8.8
Free WiFi
8.6
Select topics to read reviews:
Guests who stayed here loved
Andrew
United Kingdom
“Very good location near Central Park. Not far from the airport. Staff were lovely despite me knowing very little Russian and Kazakh they still supported me. Also one of staff gave me recommendation of places to visit in Astana. Spa and gym was...”
R
Rhisiart
United Kingdom
“Friendly and helpful staff. Comfortable room. Great location and excellent value.”
Valarie
Kenya
“Though you have to pay separately for breakfast, it was wonderful and a lot. Internet was good, friendly staff. Also a walking distance to other eateries and a park for walking, and a mall. Overall, wonderful wonderful experience”
Désirée
Netherlands
“Very nice bed & room. We were able to do early check in which was really appreciated after a long flight. Staff was super friendly and ready to help with anything.”
K
Koen
Belgium
“I think the price/quality ratio for this hotel is hard to beat. Good location. Free sauna and hamam. Excellent staff.”
U
Ursula
South Africa
“Very helpful friendly staff. Excellent quality and variety with breakfast. Comfortable room very clean, and supermarket just across the road. I had lunch the one day and the food was very tasty and reasonably priced. I would stay there again if I...”
U
Ursula
South Africa
“Amazing staff and the breakfast was excellent variety. Comfortable bed. Supermarket right across the street with atm.”
A
Anna
Russia
“Stuff is very friendly and provide excellent service and hospitality”
Kutz
Italy
“I had a wonderful experience, and I must give special credit to Tamila from the reception. From the moment we arrived, she went above and beyond to ensure our stay was seamless and enjoyable. Her professionalism, warmth, and attention to detail...”
Rossouw
South Africa
“The friendly and accommodating staff. I was so impressed with their hospitality”
Hotel surroundings
Restaurants
2 restaurants on site
Edezza
Cuisine
European
Ambiance
Family friendly
Dietary options
Halal • Vegetarian • Vegan
Terraza Comfort
Cuisine
European
Ambiance
Family friendly • Traditional • Modern • Romantic
House rules
Comfort Hotel Astana takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 5 years
Cot upon request
Free
6+ years
Extra bed upon request
KZT 5,000 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Comfort Hotel Astana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
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United Kingdom“Very good location near Central Park. Not far from the airport. Staff were lovely despite me knowing very little Russian and Kazakh they still supported me. Also one of staff gave me recommendation of places to visit in Astana. Spa and gym was...”
Kenya“Though you have to pay separately for breakfast, it was wonderful and a lot. Internet was good, friendly staff. Also a walking distance to other eateries and a park for walking, and a mall. Overall, wonderful wonderful experience”
Désirée
Netherlands“Very nice bed & room. We were able to do early check in which was really appreciated after a long flight. Staff was super friendly and ready to help with anything.”
Belgium“I think the price/quality ratio for this hotel is hard to beat. Good location. Free sauna and hamam. Excellent staff.”
South Africa“Very helpful friendly staff. Excellent quality and variety with breakfast. Comfortable room very clean, and supermarket just across the road. I had lunch the one day and the food was very tasty and reasonably priced. I would stay there again if I...”
Russia“Stuff is very friendly and provide excellent service and hospitality”
Italy“I had a wonderful experience, and I must give special credit to Tamila from the reception. From the moment we arrived, she went above and beyond to ensure our stay was seamless and enjoyable. Her professionalism, warmth, and attention to detail...”
Rossouw
