East Palace Hotel

–Great location - show map
+111 photos
Scored 8.5
Rated very good

Staff

8.7

Cheapest option at this property with free cancellation for 2 adults, 1 child

1 × Deluxe Double Room with Bath
Price for:
Max adults: 2 <br> Max children: 1
Bed: 1 large double bed
Cot available on request
Free stay for your child
Free cancellation before 18:00 on 28 October 2025
No prepayment needed – pay at the property
Breakfast included
We have 2 left
US$90 per night
Price US$269
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!

You might be eligible for a Genius discount at East Palace Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: East Palace Hotel in Almaty offers family rooms with air-conditioning, mountain or city views, and modern amenities including free WiFi, minibar, and soundproofing. Each room features a work desk, dining table, and private bathroom with free toiletries. Dining and Leisure: Guests can enjoy a buffet breakfast, dine at the on-site restaurant, and unwind at the bar. The hotel provides an outdoor seating area, room service, and a lounge for relaxation. Convenient Location: Located 12 km from Almaty International Airport, the hotel is a short walk from Vosmoye Chudo Sveta Water Park. Nearby attractions include Gvardeytsev-Panfilovtsev Park (2.5 km) and Ascension Cathedral (2.6 km). Guest Services: The hotel offers private check-in and check-out, a 24-hour front desk, daily housekeeping, and luggage storage. Additional services include a paid airport shuttle and room service.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Airport shuttle
  • Non-smoking rooms
  • Room service
  • Restaurant
  • Free WiFi
  • Family rooms
  • 24-hour front desk
  • Bar
  • Cot available on request

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.2)

  • Top pick by families with children

Breakfast info

Buffet

Rooms with:

  • City view

  • Mountain view

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Availability

Prices converted to USD
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Please select one or more options you want to book

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Recommended for 2 adults, 1 child

1 × Deluxe Double Room with Bath
Price for:
Max adults: 2 <br> Max children: 1
Bed: 1 large double bed
Cot available on request
Free stay for your child
Free cancellation before 18:00 on 28 October 2025
No prepayment needed – pay at the property
Breakfast included
We have 2 left
US$90 per night
Price US$269
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!
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Something went wrong. Please try again later.
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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

How many rooms will you need for your stay? Please select here.

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Deluxe Double Room with Bath
Recommended for 2 adults, 1 child
We have 2 left
  • 1 large double bed
Cot available on request
388 feet²
Mountain view
City view
Air conditioning
Flat-screen TV
Soundproofing
Minibar
Free WiFi
  • Free toiletries
  • Bathrobe
  • Safety deposit box
  • Bidet
  • Toilet
  • Sofa
  • Bath or shower
  • Towels
  • Linen
  • Socket near the bed
  • Desk
  • TV
  • Slippers
  • Telephone
  • Satellite channels
  • Heating
  • Hairdryer
  • Carpeted
  • Electric kettle
  • Wake-up service
  • Wardrobe or closet
  • Dining table
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
Max adults: 2 <br> Max children: 1
US$85 per night
Price US$256
Excluded: 12 % VAT
  • Good breakfast included
  • Non-refundable
  • Pay the property before arrival
  • discount may be available
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$90 per night
Price US$269
Excluded: 12 % VAT
  • Good breakfast included
  • Free cancellation before 18:00 on 28 October 2025
  • No prepayment needed – pay at the property
  • discount may be available
  • Free stay for your child
Suite
We have 2 left
  • 1 large double bed
Cot available on request
Private suite
517 feet²
Mountain view
City view
Air conditioning
Private bathroom
Flat-screen TV
Soundproofing
Minibar
Free WiFi
Max adults: 2 <br> Max children: 1
US$101 per night
Price US$303
Excluded: 12 % VAT
  • Good breakfast included
  • Non-refundable
  • Pay the property before arrival
  • discount may be available
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$106 per night
Price US$319
Excluded: 12 % VAT
  • Good breakfast included
  • Free cancellation before 18:00 on 28 October 2025
  • No prepayment needed – pay at the property
  • discount may be available
  • Free stay for your child
  • You won't be charged yet
Limited supply in Almaty for your dates: 20 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

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Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Alina
Romania Romania
“I was surprised about this hotel. Very nice people at reception, the room big and nice and the food at breakfast amazing. I stayed before in another hotel more expensive and the room smaller and if I knew before, I would have definitely come here...”
Charlie
United Kingdom United Kingdom
“Very friendly and helpful staff. Extremely comfortable and also convenient for accessing Almaty via Yandex taxi app, which is very easy to use and the response time of taxi is excellent.”
Gordon
Kazakhstan Kazakhstan
“Good location and clean rooms. Staff at the recreation extremely welcoming and professional.”
Ali
United Arab Emirates United Arab Emirates
“The hotel location was very centric to all the places and reachable by taxi within a range of 5-10min. The reception staff was very accommodating as we reached the hotel at around 0900hrs and they gave us the room by 1030hrs which was really...”
Beijia
Australia Australia
“Close to the airport . Clean and comfortable bed . Good value for money . Friendly staff who would go out of the way to help you . Good restaurants though only tried two dishes they were very good .”
Khaled
Saudi Arabia Saudi Arabia
“One of the most important things about hotels is the reception, and this hotel is distinguished by its helpful and friendly staff, especially Ms. Ayana, who is excellent at her work and quick, so a special thanks to her. The hotel is also clean,...”
Diego
Spain Spain
“The overall experience is good the rooms are clean and spacious”
Mot
Romania Romania
“The stay was pleasant and the staff was nice. Malika, one of the staff member was very helpful, kind and proficient in English”
Siddharth
India India
“Budget friendly accommodation, along with complementary breakfast.”
Reshma7894
United Arab Emirates United Arab Emirates
“We had an exceptional Stay...location was good...room was too big...all facilities were there...grant breakfast.... Value for money.. The room was absolutely spotless, beautifully designed, and equipped with everything we needed for a comfortable...”

Hotel surroundings

Restaurants

1 restaurant on site
Ресторан #1

No additional info available

House rules

East Palace Hotel takes special requests - add in the next step!
Check-in
From 13:00 to 19:00
Check-out
From 10:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
KZT 5,000 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
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