Cinnamon Citadel Kandy

–Great location - show map
+107 photos
Scored 8.2
Rated very good

Staff

8.8
  • Mountain view
  • Garden
  • Swimming pool
  • Free WiFi
  • Terrace
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping

Cheapest option at this property for 2 adults, 1 child

1 × Deluxe Twin River View - Discounts (10% on Food and Beverages)
Price for:
Max adults: 2 <br> Max children: 1
Beds: 2 single beds
Free cot available on request
Free stay for your child
Total cost to cancel
No prepayment needed – pay at the property
Breakfast US$10 (optional)
We have 3 left
US$104 per night
Original price
US$458.70
Bonus savings
- US$114.68
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$344.02
US$104 is the average price per night. This excludes taxes and charges.
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!

You might be eligible for a Genius discount at Cinnamon Citadel Kandy. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Located 500 metres above sea level, Cinnamon Citadel Kandy offers a spectacular outdoor pool. It offers well-appointed air-conditioned rooms featuring spacious interiors with fine bedding and furnishing. Each room is equipped with a minibar, tea/coffee making facilities and a TV with cable channels. Panorama Restaurant boasts an international menu, and continental dishes can be found at the Cafe C. The Lounge is an excellent venue to enjoy refreshing beverages and light snacks. Guests can enjoy a leisurely swim at the outdoor pool. Free Wi-Fi is provided on site. The hotel’s tour desk can help organise trips to popular attractions such as the Pinnawala Elephant Orphanage. Cinnamon Citadel Kandy is located a 20-minute drive from the famous Sacred Tooth Relic of Lord Buddha site. Bandaranaike International Airport is a 5-hour drive from the hotel, and free parking is provided.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Airport shuttle
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Free cot available on request
Cinnamon Hotels & Resorts
Hotel chain/brand

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.4)

  • Top pick by families with children

Breakfast info

Continental, Full English/Irish, Vegetarian, Halal, Asian, American, Buffet

Rooms with:

  • River view

  • Mountain view

Free private parking available at the hotel

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Availability

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Recommended for 2 adults, 1 child

1 × Deluxe Twin River View - Discounts (10% on Food and Beverages)
Price for:
Max adults: 2 <br> Max children: 1
Beds: 2 single beds
Free cot available on request
Free stay for your child
Total cost to cancel
No prepayment needed – pay at the property
Breakfast US$10 (optional)
We have 3 left
US$104 per night
Original price
US$458.70
Bonus savings
- US$114.68
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$344.02
US$104 is the average price per night. This excludes taxes and charges.
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!

Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

How many rooms will you need for your stay? Please select here.

Select rooms
Deluxe Twin River View - Discounts (10% on Food and Beverages)
Recommended for 2 adults, 1 child
We have 3 left
  • 2 single beds
Free cot available on request
527 feet²
Mountain view
River view
Bath
Air conditioning
Ensuite bathroom
Flat-screen TV
Minibar
Free WiFi
  • Free toiletries
  • Shower
  • Bathrobe
  • Safety deposit box
  • Bidet
  • Toilet
  • Towels
  • Linen
  • Socket near the bed
  • Desk
  • Seating Area
  • Slippers
  • Telephone
  • Ironing facilities
  • Satellite channels
  • Tea/Coffee maker
  • Iron
  • Interconnected room(s) available
  • Hairdryer
  • Fan
  • Wake up service/Alarm clock
  • Carpeted
  • Electric kettle
  • Outdoor furniture
  • Cable channels
  • Wake-up service
  • Tumble dryer
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Entire unit wheelchair accessible
  • Hand sanitiser
Max adults: 2 <br> Max children: 1
US$104 per night
Original price
US$458.70
Bonus savings
- US$114.68
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$344.02
US$104 is the average price per night. This excludes taxes and charges.
25% off
25% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Included: 10 % Service charge
Excluded: 18 % VAT
  • Total cost to cancel
  • No prepayment needed – pay at the property
  • discount may be available
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$112 per night
Original price
US$491.70
Bonus savings
- US$122.93
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$368.77
US$112 is the average price per night. This excludes taxes and charges.
25% off
25% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Included: 10 % Service charge
Excluded: 18 % VAT
  • Superb breakfast included
  • Total cost to cancel
  • No prepayment needed – pay at the property
  • discount may be available
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$119 per night
Original price
US$524.70
Bonus savings
- US$131.18
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$393.52
US$119 is the average price per night. This excludes taxes and charges.
25% off
25% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Included: 10 % Service charge
Excluded: 18 % VAT
  • Breakfast & dinner included
  • Total cost to cancel
  • No prepayment needed – pay at the property
  • discount may be available
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$142 per night
Original price
US$623.70
Bonus savings
- US$155.93
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$467.77
US$142 is the average price per night. This excludes taxes and charges.
25% off
25% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Included: 10 % Service charge
Excluded: 18 % VAT
  • Breakfast, lunch & dinner included
  • Total cost to cancel
  • No prepayment needed – pay at the property
  • discount may be available
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$104 per night
Original price
US$455.40
Bonus savings
- US$113.85
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$341.55
US$104 is the average price per night. This excludes taxes and charges.
25% off
25% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Included: 10 % Service charge
Excluded: 18 % VAT
  • Total cost to cancel
  • No prepayment needed – pay at the property
  • discount may be available
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$108 per night
Original price
US$475.20
Bonus savings
- US$118.80
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$356.40
US$108 is the average price per night. This excludes taxes and charges.
25% off
25% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Included: 10 % Service charge
Excluded: 18 % VAT
  • Superb breakfast included
  • Total cost to cancel
  • No prepayment needed – pay at the property
  • discount may be available
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$112 per night
Original price
US$491.70
Bonus savings
- US$122.93
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$368.77
US$112 is the average price per night. This excludes taxes and charges.
25% off
25% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Included: 10 % Service charge
Excluded: 18 % VAT
  • Breakfast & dinner included
  • Total cost to cancel
  • No prepayment needed – pay at the property
  • discount may be available
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$123 per night
Original price
US$541.20
Bonus savings
- US$135.30
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$405.90
US$123 is the average price per night. This excludes taxes and charges.
25% off
25% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Included: 10 % Service charge
Excluded: 18 % VAT
  • Breakfast, lunch & dinner included
  • Total cost to cancel
  • No prepayment needed – pay at the property
  • discount may be available
  • Free stay for your child
  • You won't be charged yet
Limited supply in Kandy for your dates: 13 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Piyumani
    Sri Lanka Sri Lanka
    “Loved the serenity of the property, there was a lot more to do. We also got a glimpse into art and culture with a beautiful show put together on kandy cultural life. I travelled on my bday and the hotel made an extra effort to make me feel super...”
  • Maharage
    Sri Lanka Sri Lanka
    “We would like to thank all the Cinnamon CITADEL staff and especially Chamini Archery for providing us with a day to remember.Even though the camera captured how happy I was when I saw the happiness of others, how I laughed alone. We will meet...”
  • Anu
    Australia Australia
    “This hotel was welcoming and met our expectations . Service and food was excellent. Nice quiet location for families. Surrounded by nature near Mahaveli river.Attention to detail for amenities in rooms are excellent. Minidu , Dinushi and Christina...”
  • Norman
    Australia Australia
    “The environment at the Citadel was like a Sanctuary in the midst of the continuous bustle of the City, exactly as required. Excellent:) Thank you.”
  • Darvin
    Sri Lanka Sri Lanka
    “It was a wonderful stay at Cinnamon Citadel Kandy. The food was excellent, our kid enjoyed a lot, and the rooms were clean, spacious, with a beautiful view of the Mahaweli River. The staff was very friendly and helpful. We truly had a memorable...”
  • Catherine
    United Kingdom United Kingdom
    “The staff are always very friendly and the hotel clean and comfortable. We had a garden room which was well placed for access to the pool.”
  • Vishal
    India India
    “Great breakfast with lots of choice for most nationalities”
  • Aditya
    United Arab Emirates United Arab Emirates
    “Calm and Peaceful location. Staff were friendly, warm at receiving.”
  • Evan
    Australia Australia
    “Beautiful staff. I was waiting for Kya to row her boat upstream ( Where the Crawdads Sing). We didn’t want to leave.”
  • Fiona
    Australia Australia
    “Beautiful hotel, great location, clean. Staff are amazing.”

Hotel surroundings

Restaurants

3 restaurants on site
  • Cafe C
    • Cuisine
      European
    • Open for
      Breakfast • Brunch • Dinner
    • Ambiance
      Traditional • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • Panorama
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free
  • Lounge Bar
    • Cuisine
      Local • Asian • International
    • Open for
      Lunch • Dinner • High tea • Cocktail hour

House rules

Cinnamon Citadel Kandy takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
US$10 per child, per night
Cot upon request
Free
4 - 11 years
Extra bed upon request
US$10 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please note that from December 24th to December 31st, supplements may apply for the Gala Dinners.

Please note that all confirmed reservations will be billed in USD.

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.

Please note that the resort may contact the cardholder for verification purposes.

Please note that all cancellations will be charged, including taxes.

Please note that we will charge an additional 2.56% of the total rate for arrivals, effective from October 1st onwards, if the final room bill is paid in LKR.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cinnamon Citadel Kandy in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.