About this property

Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and modern amenities such as minibars and flat-screen TVs. Guests enjoy mountain or city views from balconies or terraces. Dining and Leisure: The family-friendly restaurant offers international cuisine with vegetarian options. A bar provides a relaxing atmosphere for evening drinks. A fitness centre, outdoor swimming pool, and free bicycles enhance the stay. Convenient Location: Located 20 km from Hermanos Serdán International Airport, the hotel is near attractions like Acropolis Puebla (8 km) and Biblioteca Palafoxiana (4.8 km). Free private parking and a tour desk assist guests. Guest Satisfaction: Highly rated for its attentive staff, comfortable rooms, and convenient location.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Four Points by Sheraton
Hotel chain/brand
Four Points by Sheraton

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (9.1)

  • Top pick by families with children

Breakfast info

Buffet

  • FREE private parking!

Loyal customers

There are more repeat guests here than most other properties.


 ! 

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Availability

We have no availability here between Tue 23 Sept 2025 and Fri 26 Sept 2025

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Limited supply in Puebla for your dates: 50 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Robyn
    United Kingdom United Kingdom
    The hotel room was cleaned to a high standard. We enjoyed the pool facilities and use of complimentary pool towels. The bed in the room was very big and comfortable and the air conditioning was quiet. The location is a bit out of the centre but...
  • Lucy
    United Kingdom United Kingdom
    The staff were super friendly and very accommodating organising taxis for us. The bedrooms very clean and comfortable, and the reception area with bar and restaurant was also a nice place to relax.
  • Christian
    Mexico Mexico
    Friendly staff, very good breakfast, cozy room near from downtown
  • Fernanda
    Mexico Mexico
    limpio, tranquilo, la atención increíble! sin duda regresaría.
  • Kareem
    Mexico Mexico
    La habitación súper limpia y el personal muy amable
  • Gabriel
    Mexico Mexico
    Todo bien en gral. muy bueno el desayuno. Podría mejorar en mantenimiento de las regaderas
  • Elenita
    Mexico Mexico
    Confort, atención, calidad de alimentos en desayuno
  • Cristina
    Mexico Mexico
    El restaurante ofreció muy buena comida y servicio. Me encantó la piscina
  • Luz
    Mexico Mexico
    Habitación amplia, con una excelente vista a los volcanes, camas confortables, limpia, con lo necesario para una buena estancia
  • Siomara
    Mexico Mexico
    El servicio fue atento, pude hacer un early check in, el cuarto estaba limpio, la cama era cómoda. La vista es bella. La zona de alberca también es muy agradable

Hotel surroundings

Restaurants

2 restaurants on site
  • María Ofelia
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian
  • Restaurante #2
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern

House rules

Four Points by Sheraton Puebla takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardCash