If you cancel after reservation, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
•
Pay online
The total price of the reservation is charged at the time of booking.
•
Pay online
All-inclusive
US$517
per night
US$2,820
US$1,551
Original price
US$2,820
Current price
US$1,551
Original price
US$2,819.88
Late Escape Deal
- US$1,268.95
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$1,550.93
US$517 is the average price per night. This includes taxes and charges.
3 nights, 2 adults, 1 child
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Don't worry — pressing this button won't charge you anything!
You might be eligible for a Genius discount at Hard Rock Hotel Riviera Maya - All Inclusive. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
Experience world-class service at Hard Rock Hotel Riviera Maya - All Inclusive
Beachfront and Private Beach Area: Hard Rock Hotel Riviera Maya in Puerto Aventuras offers a private beach area and beachfront access. Guests enjoy sea views, a swimming pool with a view, and a fitness centre.
Spa and Wellness Facilities: The resort features spa facilities, a hot tub, and a fitness centre. Yoga and fitness classes are available, alongside beauty services and wellness packages.
Dining Options: A family-friendly restaurant serves American, Japanese, Mexican, and international cuisines. Breakfast, brunch, lunch, and dinner are available, including vegetarian, vegan, and gluten-free options.
Activities and Entertainment: Guests can participate in yoga and fitness classes, enjoy the waterpark, and attend evening entertainment. Free WiFi is available in public areas.
Couples particularly like the location — they rated it 8.2 for a two-person trip.
Please select one or more options you want to book
All available options
Check for Genius discounts
Sign in to see if deals at this property are available for your book date or stay dates
Limited supply in Puerto Aventuras for your dates:
1 five-star resort like this is already unavailable on our site
Sustainability
This property has 1 third-party sustainability certification.
EarthCheck Certified
Guest reviews
Categories:
Staff
8.3
Facilities
8.0
Cleanliness
8.1
Comfort
8.2
Value for money
7.5
Location
8.2
Free WiFi
9.5
High score for Puerto Aventuras
Select topics to read reviews:
Guests who stayed here loved
Erwin
Canada
“The more I like about everything was the friendly people always ready to help.
That was very important”
Erwin
Canada
“What amaze me the most was the people.
So polite, and always ready to serve.
Please a big hang for all of them.”
Ana
Colombia
“El hotel es muy bonito y tienes unas instalaciones espectaculares especialmente para la diversión de los más pequeños
Resaltó principalmente al personal, muy amables y serviciales, hacen que la estancia sea muy cómoda y amena”
A
Aline
Brazil
“Hotel muito confortável, limpeza impecável e comida maravilhosa”
R
René
Chile
“Me encantó todo, muy amable el personal. Gran capacidad para resolver problemas, infraestructura. Todos los días te llaman para saludarte, si estamos bién etc.”
Victor
Brazil
“Gostamos de tudo. Do quarto, da praia, do resort, do atendimento e do espaço Kids.”
L
Laura
Mexico
“Si comida y snacks 10 de 10
Los postres y frappes de las cafeterías muy ricos
Limpieza excelente
Habitación y servicio excelentes
Me gusto mucho la habitación que me dieron con vista al mar !!!”
E
Erika
Mexico
“La atención del personal es muy buena, nos hicieron sentir muy especiales.”
R
Rosalba
Mexico
“El servicio, limpieza, atención, fue como estar en casa, me encantó”
Gerardo
Mexico
“Que tiene muchas areas distintas y que hay muchas areas para niños.”
Property surroundings
Restaurants
5 restaurants on site
Restaurante #1
Cuisine
International
Frida
Cuisine
Mexican
Open for
Dinner
Ambiance
Family friendly • Traditional
ZEN
Cuisine
Japanese • Sushi • Thai
Open for
Dinner
Ambiance
Family friendly
Dietary options
Vegetarian • Vegan • Gluten-free
Ipanema
Cuisine
Brazilian
Open for
Dinner
Ambiance
Family friendly
Caffeto
Cuisine
American
Open for
Breakfast • Brunch • Lunch
Ambiance
Family friendly
Dietary options
Vegetarian • Vegan • Gluten-free
House rules
Hard Rock Hotel Riviera Maya - All Inclusive takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
When travelling with pets, please note that the property proposes an optional program at an extra charge of USD 150 per pet, per stay. It includes a pet memory foam bed and access to pet friendly areas where the leash is not required.
Only pets of less than 18 kg are permitted, and 2 pets maximum per room.
Reservations made through April 28, 2025, for travel until January 7th, 2026, are eligible to receive a $200 USD resort credit per night, per room. Use it on select spa, golf, and luxury services. Terms: A 35% fee applies. The credit is non-refundable, non-transferable, and cannot be redeemed for cash. Not combinable with other discounts or credits.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hard Rock Hotel Riviera Maya - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
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