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About this property
Offering a garden and year-round outdoor pool, the property is located 18 km south of Playa del Carmen, 27 km from the famous Tulum archaeological site and at just 200 metres away from Xpu-Ha beach.
The luxurious tented camp is surrounded by the native jungle and offer king and queen size beds, a colonial type desk, chair and large mirror. En suite bathrooms, toilet and separate shower plate are also included.
Other facilities offered at the property include a destination expert desk, luggage storage and an array of activities that can be enjoyed in the surroundings, including snorkeling and diving.
The property offers free parking. Playa del Carmen is only 20 minutes away and can be also reached via the shuttle service (extra fee).
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Guest reviews
Categories:
Staff
8.5
Facilities
8.1
Cleanliness
8.6
Comfort
8.5
Value for money
7.8
Location
8.0
Free WiFi
7.0
Low score for Xpu Ha
Select topics to read reviews:
Guests who stayed here loved
Polgár
Hungary
“Nice, clean and large rooms with AC, pool is great, beach is 3 minutes walk, very helpful staff. Trafic is a bit loud sometimes, but they give earplugs. Overall, it is a nice place to go.”
“Luxurious tents in a lovely garden right on beachfront”
Agneta
Norway
“The beach is a public beach, we thoght that the clamping was located closer to the beach but its some walking. But the beach is beautiful.”
K
Karen
United Kingdom
“This place is exceptional and only short walk to private beach. I can't believe how relaxed this place made us feel so much so we stayed extra night. Only short taxi ride to amazing beach for snorkeling and diving.”
F
Fiona
United Kingdom
“A wonderful experience, spacious, clean, luxurious albeit in a tent, lots of unique touches. Pool was clean, breakfast had plenty of choice of hot and cold, my kids are fussy and had different hot and cold each day that they liked. Beach club was...”
Roberta
United Kingdom
“I had an amazing experience! The nature, the peace, the staff, the facilities, the room, everything was perfect! And the bed and pillows were SUPER confy, could not ask for more!”
S
Stefan
United Kingdom
“Cool tents, super clear and with compfy beds. Beach is stunning and great deckchairs are included.”
G
Canada
“The room and the grounds are really nice Very quiet and relaxing. The room came with earplugs but we never needed them. Felt like being in the jungle. I was laying outside and had a huge iguana visit and walk right over me.The food was good but...”
Dan
United States
“Beautiful location, nicely situated and great beach access”
Hotel surroundings
Restaurants
1 restaurant on site
MYZTIQUE RESTAURANT
Cuisine
International
Open for
Breakfast • Brunch • Dinner
Ambiance
Family friendly
House rules
Serenity Authentic Glamping Tulum takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children older than 3 years are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that the property requires a cash deposit or a credit card authorization upon arrival in order to take care of additional charges. The remaining credit will be refunded at the end of your stay.
Early departures or unused nights are non refundable during all seasons.
Please note that activities and services at the beach club have an extra charge per person.
- Children under the age of 11 are not accepted. Children 12 years and up can stay with an additional cost of $35 USD per night.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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