Experience world-class service at Sun Palace - All Inclusive Adults Only
This couples-only all-inclusive resort offers an exclusive oceanfront location, only a short drive from popular Cancun attractions, and provides state-of-the-art accommodations and exceptional on-site facilities and amenities.
On-site at the Sun Palace, guests can enjoy 4 specialty restaurant and 3 bars. Live daily and nightly entertainment and activities as well as 3 heated infinity pools are also available on-site. Guestrooms at the hotel feature double hot tubs and private balconies, offering stunning ocean views.
Guests staying at the Sun Palace can easily discover top-rated golfing at the nearby Moon Spa and Golf Club. Stunning Mayan archaeological sites along with an endless variety of water sports are also easily accessible.
Guests have free access to Sun Palace partner hotels, except Le Blanc and The Grand Moon Palace.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Please select one or more options you want to book
Limited supply in Cancún for your dates:
19 five-star resorts like this are already unavailable on our site
Guest reviews
Categories:
Staff
9.5
Facilities
9.4
Cleanliness
9.5
Comfort
9.6
Value for money
8.5
Location
9.1
Free WiFi
9.3
High score for Cancún
Select topics to read reviews:
Guests who stayed here loved
R
Ryan
United Kingdom
“Good facilities, close to the airport & very friendly staff.
Special mention to the Café team for their efforts every day in particular Eric & Ariadna”
T
Tamar
United Kingdom
“The facilities were good.
The restaurants were mostly very good and the food at the buffets was fresh.
The staff were friendly and helpful and keen to ensure that we had a good experience.”
U
Urs
Switzerland
“Absolutely everything! The staff was super nice, friendly and helpful.”
T
Thomas
Germany
“The staff members are adorable, the location is perfect, because it’s close to the airport and has its own beach. The food at the hotel is great, especially the breakfast.”
Noy
Israel
“very high level. The food is great+++. The room is perfect. the pool. the team . Very suitable for couples especially!!”
Yuliana
Mexico
“The staff was very attentive, they let us check in and enjoy the resort before our room was ready which was nice to get our day started. The staff was always available to help out and refill our drinks. The food was good with a good amount of...”
Anna
Netherlands
“Very comfortable stay. The personnel was very kind and helpful. The room was spacious and the bed comfortable. The food and entertainment options were good too. Generally positive experience.”
L
Luca
United Kingdom
“The breakfast and lunch buffet, the rooms, the beach, the location. Most of the staff were very polite and friendly. The hotel was very clean.”
Jackie
United States
“The Sun Palace has so much to do and and the staff is outstanding.”
M
Michele
New Zealand
“Immaculately clean, high standard of food, excellent service from staff”
Property surroundings
Restaurants
4 restaurants on site
AURORA
Cuisine
Mexican • International
Open for
Breakfast • Lunch • Dinner
Dietary options
Vegetarian • Vegan • Gluten-free • Dairy-free
LA TRATTO
Cuisine
Italian
Open for
Dinner
FUEGO
Open for
Dinner
THAI
Cuisine
Asian
Open for
Dinner
House rules
Sun Palace - All Inclusive Adults Only takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children are not allowed.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem $50 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms.
Information is subject to change without previous notice.
Other terms and conditions may apply
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
We have more than 70 million property reviews, and they're all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
United Kingdom“Good facilities, close to the airport & very friendly staff. Special mention to the Café team for their efforts every day in particular Eric & Ariadna”
Switzerland“Absolutely everything! The staff was super nice, friendly and helpful.”
Germany“The staff members are adorable, the location is perfect, because it’s close to the airport and has its own beach. The food at the hotel is great, especially the breakfast.”
Israel“very high level. The food is great+++. The room is perfect. the pool. the team . Very suitable for couples especially!!”
Mexico“The staff was very attentive, they let us check in and enjoy the resort before our room was ready which was nice to get our day started. The staff was always available to help out and refill our drinks. The food was good with a good amount of...”
Netherlands“Very comfortable stay. The personnel was very kind and helpful. The room was spacious and the bed comfortable. The food and entertainment options were good too. Generally positive experience.”
United States“The Sun Palace has so much to do and and the staff is outstanding.”
New Zealand“Immaculately clean, high standard of food, excellent service from staff”
