You will be charged the cost of the first night if you cancel after reservation. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
No prepayment needed – pay at the property
No prepayment is needed.
No prepayment needed – pay at the property
Breakfast included
We have 1 left
US$55
per night
US$192
US$164
Original price
US$192
Current price
US$164
Original price
US$192.47
Bonus savings
- US$28.87
You’re getting a reduced rate because this property is offering a discount.
Total before taxes
US$163.60
US$55 is the average price per night. This excludes taxes and charges.
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You might be eligible for a Genius discount at Hotel Sur Bacalar. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Comfortable Accommodations: Hotel Sur Bacalar in Bacalar offers family rooms with air-conditioning, private bathrooms, and garden or pool views. Each room includes a TV, wardrobe, and free toiletries.
Exceptional Facilities: Guests enjoy a year-round outdoor swimming pool, lush garden, and modern restaurant serving Mediterranean cuisine. Additional amenities include a bar, terrace, and outdoor seating area.
Dining Experience: The restaurant offers American and à la carte breakfasts, lunch, and dinner with vegetarian and vegan options. Breakfast is highly praised by guests.
Convenient Location: Located 35 km from Chetumal International Airport, the hotel provides free WiFi, private check-in and check-out, and a tour desk. Guests appreciate the convenient location and excellent restaurant.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
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Availability
Prices converted to USD
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Limited supply in Bacalar for your dates:
1 four-star hotel like this is already unavailable on our site
Guest reviews
Categories:
Staff
9.3
Facilities
8.7
Cleanliness
9.1
Comfort
9.1
Value for money
8.8
Location
9.6
Free WiFi
8.3
High score for Bacalar
Select topics to read reviews:
Guests who stayed here loved
M
Marie-chloé
France
“This hotel is very nice and cozy, it feels very chill and the vibe is very nice and peaceful. The tours proposed are very nice and good value for money. The decoration is simple but very vacationy so we really enjoyed it. We really appreciated the...”
Salwa
Netherlands
“Location. 5 minutes from the center and the lake. Nice atmosphere. We booked the larger room with kitchen and sitting room, it was situated right next to the hotel instead of around the swimming pool which was a great choice.”
Jen
United Kingdom
“Everything! Amazingly clean, good air con, comfortable beds, nice pool area with good upkeep, free pool towels, free coffee, staff were really helpful (e.g. booking taxis), nice decor, great showers”
A
Andrew
New Zealand
“Hotel Sur is a well located comfortable hotel.
It is attached to a very good restaurant which served an excellent breakfast.
There were many restaurants nearby and it is just a short walk to the lagoon
The staff at the reception desk were very...”
A
Angela
United Kingdom
“Very clean, the rooms were clean and comfortable with air con and a ceiling fan for comfort in the heat. Everything in the rooms that we would need and expect. Nice pool area which we thoroughly enjoyed. Close to the town and shops and...”
M
Michael
Germany
“The rooms are so big and clean. The pool is super nice and the breakfast was one of the highlights of our trip to Bacalar!”
Kato
Belgium
“Breakfast was good and on a nice location. The rooms were amazing! Very comfortable and clean.”
André
Portugal
“Very well located. Cute building. Pool is great. Staff is super friendly. The breakfast is great.”
Veronica
Germany
“-the room was spacious and bright
-beds were comfy
-free water refill, hot water, tea and coffee in front of the reception
-the pool was super clean (it doesn't happen often)
-the staff was helpful and kind
-free toiletries and towel for the pool...”
Lottereist
Belgium
“Great stay in the city center of Bacalar with private parking. Quiet location; just 5min by foot from the main square. The room was nice and decent shower as well. Breakfast was okay and served in the restaurant on-site. Nice swimming pool as...”
Hotel surroundings
Restaurants
1 restaurant on site
Finisterre
Cuisine
Mediterranean
Open for
Lunch • Dinner • Cocktail hour
Ambiance
Modern
Dietary options
Vegetarian • Vegan
House rules
Hotel Sur Bacalar takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 10:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Sur Bacalar in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
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France“This hotel is very nice and cozy, it feels very chill and the vibe is very nice and peaceful. The tours proposed are very nice and good value for money. The decoration is simple but very vacationy so we really enjoyed it. We really appreciated the...”
Netherlands“Location. 5 minutes from the center and the lake. Nice atmosphere. We booked the larger room with kitchen and sitting room, it was situated right next to the hotel instead of around the swimming pool which was a great choice.”
Jen
United Kingdom“Everything! Amazingly clean, good air con, comfortable beds, nice pool area with good upkeep, free pool towels, free coffee, staff were really helpful (e.g. booking taxis), nice decor, great showers”
New Zealand“Hotel Sur is a well located comfortable hotel. It is attached to a very good restaurant which served an excellent breakfast. There were many restaurants nearby and it is just a short walk to the lagoon The staff at the reception desk were very...”
Germany“The rooms are so big and clean. The pool is super nice and the breakfast was one of the highlights of our trip to Bacalar!”
Belgium“Breakfast was good and on a nice location. The rooms were amazing! Very comfortable and clean.”
Portugal“Very well located. Cute building. Pool is great. Staff is super friendly. The breakfast is great.”
