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About this property
Comfortable Accommodations: The Quetzal in Cancún offers adults-only bed and breakfast accommodations with air-conditioning, private bathrooms, and garden views. Each room includes a work desk, dining area, and free WiFi.
Exceptional Facilities: Guests enjoy a fitness centre, sun terrace, and a year-round outdoor swimming pool. Additional amenities include a lounge, fitness room, and a coffee shop. Free on-site private parking is available.
Delicious Breakfast: A variety of breakfast options are provided, including American, vegetarian, vegan, and gluten-free. Breakfast is highly praised by guests for its quality and variety.
Prime Location: Located 18 km from Cancún International Airport, The Quetzal is near attractions such as Cancun Bus Station (less than 1 km) and Parque las Palapas (6-minute walk). Highly rated for its excellent service and breakfast.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
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Guest reviews
Categories:
Staff
9.9
Facilities
9.3
Cleanliness
9.6
Comfort
9.6
Value for money
9.5
Location
9.3
Free WiFi
9.2
High score for Cancún
Select topics to read reviews:
Guests who stayed here loved
Hugo
Australia
“Beautiful venue, great breakfast, not far from anything.”
D
Debbie
South Africa
“Lovely little property in the a great position in Cancun town. It is walking distance to the main tourist market, near a plaza that has evening stalls with food and shopping and walking distance to ADO station. It is off the main roads so is...”
Y
Yvette
United Kingdom
“This is the second time I've stayed in this hotel and I love it! It is small and charming- it feels like a home away from home! The service is excellent- the staff are very welcoming and friendly! It was very clean with a big comfy bed. The garden...”
H
Hannah
United Kingdom
“We stayed here for a night before flying from the airport but wished we could’ve stayed for longer. The breakfast was delightful and plentiful (and accommodated amazingly to gluten free), the room had a beautiful balcony overlooking the park and...”
S
Samuel
United Kingdom
“Beautiful hidden gem close the bus station and an enjoyable market area. Very friendly staff and the pool area is wonderful. Highly recommended!”
Dr
United Kingdom
“Absolutely loved it!
Everything exceeded our expectations… the hosts are super lovely and so courteous ( thank you so much!), the place is a hidden gem is every way … little oasis radiating love 💕 . We would definitely stay again next time.”
M
Martin
Australia
“Beautifully presented, immaculately clean, fantastic location, outstanding owner and team. Highly recommend!”
Κουγκα
Greece
“I had an excellent experience at this hotel. The people are kind and helpful and willing to help you with everything. The room was clean and comfortable. The hotel is centrally located, it was quiet and the neighborhood was safe. Best part the...”
Helena
United Kingdom
“A wonderful B&B in an excellent location in Cancún. Mónica was so kind and helpful and gave some excellent advice on how to enjoy our final day in Mexico. We also greatly appreciated how responsive she was on Booking.com to our questions!”
Lynn
Singapore
“The Quetzal is in a fantastic location that makes exploring Cancun effortless. It’s just steps from Parque de las Palapas—where locals gather for food, drinks, and a vibrant evening atmosphere—and only minutes from the ADO bus station, making...”
Quality rating
Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.
Property surroundings
House rules
The Quetzal takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Check-out
From 06:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children are not allowed.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
Check-in is only possible for guests aged between 18 and 70
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 07:00.
The fine print
Need-to-know information for guests at this property
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
This property will not accommodate hen, stag or similar parties.
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Australia“Beautiful venue, great breakfast, not far from anything.”
South Africa“Lovely little property in the a great position in Cancun town. It is walking distance to the main tourist market, near a plaza that has evening stalls with food and shopping and walking distance to ADO station. It is off the main roads so is...”
United Kingdom“This is the second time I've stayed in this hotel and I love it! It is small and charming- it feels like a home away from home! The service is excellent- the staff are very welcoming and friendly! It was very clean with a big comfy bed. The garden...”
Dr
Greece“I had an excellent experience at this hotel. The people are kind and helpful and willing to help you with everything. The room was clean and comfortable. The hotel is centrally located, it was quiet and the neighborhood was safe. Best part the...”
Singapore“The Quetzal is in a fantastic location that makes exploring Cancun effortless. It’s just steps from Parque de las Palapas—where locals gather for food, drinks, and a vibrant evening atmosphere—and only minutes from the ADO bus station, making...”
