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About this property

Prime City Center Location: Hotel Urban in Mérida offers a convenient location with Merida Cathedral a 6-minute walk away, Main Square 1312 feet nearby, and Manuel Crescencio Rejón International Airport 2.5 mi distant. Exceptional Facilities: Guests enjoy a rooftop swimming pool, sun terrace, and lush garden. Free WiFi is available throughout the property, ensuring connectivity. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and modern amenities such as streaming services and work desks. Additional facilities include a 24-hour front desk, housekeeping, and a tour desk. Dining Experience: An American breakfast with juice and fruits is served daily. The on-site restaurant offers diverse dining options for guests.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property highlights

Located in the heart of Mérida, this hotel has an excellent location score of 9.2

Breakfast Info

American


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Availability

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Room Type
Number of guests
 
1 king bed
2 full beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Calvin
    United States United States
    Interesting layout on many levels. Very friendly and helpful staff. Thank you.
  • Rachelle
    United States United States
    Best location in Merida. Coffee in the lobby first thing in the morning. Excellent staff.
  • Sheehan
    Ireland Ireland
    Fantastic location in the heart of Merida. Comfortable beds
  • Sergio
    United States United States
    Location is very good, close to the plaza. ADO 15 minutes, best to use Uber. Room was comfortable, AC worked great and beds were comfortable. Would stay there again.
  • Katherine
    United States United States
    wonderful friendly staff who were helpful despite our language barrier. Recommended places to eat nearby and accommodated our early arrival. The property was clean and quiet. excellent location in downtown Marida. Loved that it included air...
  • Kelly
    United States United States
    The staff had the best customer service bar none. Rooms were clean and very comfortable.
  • Lone
    United States United States
    I enjoyed the room--was very nicely sized. The wifi was good the whole time. The staff were very friendly. You're right in the heart of the Centro Historico, but the street noise was minimal, at least in my room.
  • Barbie
    Taiwan Taiwan
    The room was clean. I liked the design and style of it. The current of shower was strong and the water was hot! I’ve been to so many hotels but never found any shower was comfortable as this hotel. The furniture was good, we all had space to place...
  • Kiona
    United Kingdom United Kingdom
    Large bed, fresh towels each day, location was good, outdoor areas were good to hang, good shelves for clothes, amazing hot shower with pressure, soap provided, big TV was nice of evening with HdMI connection.
  • Yolanda
    United States United States
    Not all rooms are the same. Some are facing the street and very noisy but my room was large and quiet. It had a small fridge and private terrace. I loved it. It was spacious, the beds were super comfy, and had lots of natural light. Very charming!

Hotel area info

House rules

Hotel Urban takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 9:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardMaestroCash

The fine print

Must-know information for guests at this property

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.

Please note that for rates with breakfast included, breakfast is only provided for adults. Breakfast for minors is at an extra cost.

The property cannot guarantee the room after 18:00 if the guest does not communicate the estimated time of arrival.

Please inform Hotel Urban of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area so guests might experience some noise.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.